Norwegian Refugee Council
- Role and responsibilities
The purpose of the ICLA Technical Assistant position is to provide technical and administrative support in the daily implementation of ICLA projects.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Professional Development Plan.
- Adhere to NRC policies, tools, handbooks and guidelines
- Assist with the implementation of the ICLA Programme according to plan of action;
- Promote and share ideas for improvement of activities
- Prepare and develop status reports as required by management
- Contribute to identification of protection risks and needs in the context of the program implementation
- Assist with receive incoming calls from beneficiaries/hotline and make outgoing calls to the latter according to needs;
- Receive, distribute and keep records of brochures distributed, mails, documents and reports and perform other duties in the Dnipro Legal Aid Center when necessary
- Provide secretarial support such as data entry of intake forms, translation, taking minutes, drafting letters, etc.
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
- Monitor and analyse the political, legal, social and economic environment and identify key trends and other protection issues concerning the conflict-affected population, including IDPs
- Conduct research on various issues relevant to the work of ICLA, in particular related to HLP, legal civil documentation, employment, pension and social benefits, freedom of movement, IDP registration and benefits, access to services, refugee and temporary protection status
- Contribute to formulating legal analysis and positions as requested
- Organize and carry out information sessions and counselling (group or individual) on Legal Identity, HLP, IDP Registration, Access to Essential Services to the IDPs, conflict-affected communities, and other persons of concern to the NRC ICLA
- Attend meetings, keep records thereof and report on the discussions and processes (if relevant)
- Provide support to the ICLA Team Leader in the preparation of meeting minutes, reports, background materials and other relevant documents, Power Point presentations, etc.
- Provide support with translation of documents, inputs, articles from English to Ukrainian/Russian and vice versa
- Support with forms registering, KoBo data transferring, documents scanning duties when requested,
- Ensure proper filing of documents
- Perform any other relevant duties as requested by the ICLA PM/PC and by the ICLA Team Leader
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- Cooperation with ICLA project staff
- Cooperation with other CC staff and support units
- Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
- Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- Experience from working with the legal aid programs in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Some knowledge of English
- Proven competence in research and analytical writing
- Ability to write clearly and concisely
- Ability to collect, process and analyze qualitative and quantitative data to inform legal research
Context/ Specific skills, knowledge and experience:
- Bachelor’s degree in law
- Proven ability to understand the legal, political and socio-economic context in Ukraine
- Experience from working in the field with the displaced populations
- Fluency in the Ukrainian and Russian languages
- Knowledge of the software programs (MS Word, Excel, PowerPoint)
- Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The Work and Development Plan
- The Mid-term/End-of-trial Period Performance Review Template
- The End-term Performance Review Template
- The NRC Competency Framework
We offer:
- Type of contract: national employment contract 1 year (with possible extension)
- Salary/benefits: According to NRC salary scale, terms and conditions.
- Duty station: Dnipro
The deadline for the applications – 19.07.2022.
- This position is subjected to national recruitment, Only Ukrainian nationals will be considered for this role. Applications will be reviewed on ongoing basis, therefore we encourage interested candidates to apply early**
About Us
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
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