ICLA Programme Development Manager (Warsaw, Poland)

Norwegian Refugee Council


The Norwegian Refugee Council has been present in Ukraine since 2014, helping more than 700,000 people with food, shelter, water, sanitation, and legal assistance. Rapid change of situation in February 2022 during which whole Ukraine became affected by the conflict required significant scale-up of emergency programmes.

In response to the large-scale of displacement of refugees fleeing Ukraine, NRC is in the process of setting up humanitarian operations for refugees arriving in Poland, Romania and Moldova. NRC will respond, focusing on an integrated approach that combines our sectoral areas of expertise – education, protection, urban displacement outside camps, legal aid (ICLA) and shelter – working to a great extent through local partners.

Role & Responsiblities

The purpose of the Information Counselling and Legal Assistance (ICLA) Programme Development Manager (PDM) is to be responsible for designing, developing, and implementing projects within the ICLA programme in Poland, and to contribute to the evolution of the country strategy related to ICLA in the country. The ICLA PDM will be travelling to other areas to ensure quality of the ICLA programming in all NRC’s areas of operation in Poland. The ICLA PDM manages directly ICLA partnerships and ensures technical capacity building and transferring knowledge to the ICLA partners in Poland. NRC Poland currently works entirely through partners. Furthermore:

  1. Development of ICLA strategy, technical SOPs / guidelines and Macro LFAs.
  2. Compliance with and adherence to NRC policies, tools, handbooks and guidelines.
  3. Responsible for the development of ICLA funding proposals, project budgets and donor reports.
  4. Overall management of ICLA partnerships and the ICLA partnership portfolio.
  5. Coordination and capacity building of ICLA partners on identified priority needs.
  6. Regular monitoring and capacity support of partners on activities, budget follow-up and project documentation in line with proposals, strategies and donor requirements.
  7. Liaison and collaboration with relevant local authorities and stakeholders and representation of NRC in relevant fora/cluster/working groups.
  8. Promotion of the rights of asylum seekers, refugees and returnees in line with the country and advocacy strategy.

For further details download the Job Description

Skills & Experience

We are seeking highly qualified, resilient, dynamic professionals to respond to this crises

Your passion, skills, and experience can make a big difference. This mission would be a start-up in a challenging, emergency context in Europe.

Below is a summary of the profile that we are seeking:

  • Minimum 3 years of experience from a senior level project implementation position in a humanitarian/ recovery context.
  • Experience from working in complex and volatile contexts.
  • Technical ICLA expertise.
  • Documented results related to the position’s responsibilities.
  • Knowledge and skills in working in partnerships and capacity building
  • Knowledge about own leadership skills/profile
  • Fluency in English and Polish, both written and verbal
  • Experience and knowledge of the Polish context, preferably related to the Ukrainian Response.
  • Advanced academic qualification in a relevant field (law, or related disciplines).
  • A clear understanding of protection issues, legal frameworks and professional standards in humanitarian and displacement contexts.
  • Knowledge of relevant legal and policy frameworks (domestic, regional and international), including International Humanitarian Law.
  • Experience with start-up programmes, including assessment, developing programme strategies and project proposals.
  • Ability to use ICT software to develop proposals, budgets, work plans, and monitoring and evaluation tools, including data collection (i.e. Kobo).
  • Experience in training and capacity building of staff.

What We Offer

  • Duty Station: Warsaw (Poland)
  • Contract: 6 months, with possibility to renewal based on portfolio and funding
  • NRC’s Salary Scale: NRC offers a competitive compensation and benefits package.
  • Start date: Immediately

We also encourage you to share this widely with your other colleagues in the humanitarian sector.

We shall be collecting applications on a rolling basis and if your profile fits our immediate need then a recruiter will reach out to you.

NRC is very grateful to those who have responded thus far and continue to heed to our calls for support. This is going a long way in addressing the diverse needs, priorities, and concerns currently affecting the people of Ukraine.

Applications will be reviewed on ongoing basis. Due to large response, NRC will not provide feedback to those candidates who do not meet criteria and/or not follow the application process.

How to apply