Human Services Worker I – Mayor’s Office of Children and Family Services

A Human Services Worker I performs case management, community liaison, complaint and problem resolution, information and referral work related to City, State and private institution services in a City neighborhood. The work of this class involves no supervisory duties or responsibilities.

Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek, although, on occasion, evening and weekend hours and shift work may be required. Work may be performed in an office under normal working conditions and in undesirable neighborhoods under poor working conditions involving unsanitary conditions, irate citizens and the extremes of weather. The work requires minimum physical exertion.

Selection Process

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for the position. Qualified candidates will not be listed in rank order.

Minimum Qualifications

On or before the date of filing the application, each candidate must:

EDUCATION: Have a bachelor’s degree from an accredited college or university.

EXPERIENCE: Have one-year of experience in performing community service work and working with community organizations.

NOTES (EQUIVALENCIES): Have graduated from an accredited high school or possession of a GED certificate and have five years of experience in performing community service work, including three years working with community organizations; or an equivalent combination of education and experience.