Human Resources Manager

TEAM PURPOSE: To provide a professional, business focussed organisational development and human resource management service, delivering a proactive and solutions-based approach for resolving issues and ensuring that staff are effectively resourced, managed and developed to deliver organisational strategy.

JOB PURPOSE: To provide strategic input and support to the Country Lead and Leadership Team in order to achieve the country strategy and Oxfam’s mission, being aligned to the Oxfam People Strategy.

Drawing on deep functional HR process and policy knowledge, and as custodian of HR policies and services in country, deliver the HR country plan to ensure that staff have the full range of skills and capabilities required to implement the Poland country strategy.

Ensures that all staffing issues are managed in line with Oxfam Policy and procedures and facilitate effective implementation by managers, or working alongside managers, to support delivery.

KEY RESPONSIBILITIES

1. Provision of HR services (70% of time)

As HR Manager, act as trusted Advisor to the senior leadership team. Develop and lead on the Country HR plan and engage with and influence senior management thinking and behaviors of this and the people aspects of Country Strategy and ensure that people management is central to this.

To provide both :

• Detailed advice and problem resolution (including direct one to one manager case work support) on complex and sensitive policy interpretation and procedural issues to managers and employees and HR colleagues, including advising managers when HR decisions might need to be taken outside of defined policy and process and :
• Coordination of the administration process to align the delivery of HR support (HR basics) to meet business needs that incorporate best practice and techniques and are compliant with agreed performance levels and legal requirements, across all the following range of HR processes:
• Recruitment in order to attract, retain and develop the people needed to enable delivery of the Country Strategy.
• Workforce planning – manage organograms and advises Country Lead on future staffing needs.
• Performance Management – Champions PM in country, supports line managers to fulfil their obligations in the process
• Employee Relations and labour law – ensuring ER policies and procedures are fair and compliant with labour law via working with lawyers where necessary; interpret legal advice and ER policy in country.
• Pay and Reward including the negotiation of starting salaries / Compensation, Pension and Benefits
• Setting up Peoplesoft system in the country office
• Setting up absence management system
• Including the negotiation of starting salaries / Compensation, Pension and Benefits
• Resources management
• Payroll
• Attendance management – including maternity cases
• Change Management- Facilitates HR elements of change in countries,
• Health and Safety and employee well-being that ensures the country Health & Safety plans are in place an that reporting is done correctly.
• Manage the country Learning and Development plan and implementation
• Provide short term support for cross affiliate HR systems and needs
• Coordinate the in country succession planning and employee engagement strategies
• Regularly produce HR management information for Country Lead and Senior Managers
• Work closely with the Oxfam Reward Shared Service on a day to day and more strategic basis, be responsible for the country annual pay review process, and work closely with HR Manager in the Programme Management Unit (PMU)
• Ensure that there is regular dialogue and shared problem solving with HR Manager in PMU/Staff Association.
• Monitor the climate or mood and proactively advise and support Poland Country Lead on a course of action when necessary.
• Implement and monitor HR Support Team standards, particularly in relation to customer service, quality and accuracy:
• Ensure staff are paid accurately and on time by preparing and inputting the monthly payroll calculations, including computations for leavers.
• Ensure there is accurate staff information on the HR System (where applicable)
• Ensure confidential and efficient management of medical aid issues, including in crisis situations.
• Provide high quality management reports as required including the monthly HR planner and change managements plans.
• Ensure that Oxfam healthy & security guidelines and practices are maintained and implemented.
• Ensure HIV and Gender workplace policies are appropriately implemented and instilled in daily office life so as to build an office culture that supports women and men’s roles and creates an open environment where staff can comfortably discuss problems that may impact on their work.
• Own the business position – considers cost and resource demands against business drivers and critical success factors. Balances cost and quality

1. Organisational Development and Staff Capacity Building (20 % of time)

• Support – as a priority where appropriate – the recruitment and development of new skills required for effective programming and delivery of the Plan
• Work closely with Poland Country Lead/HR Manager in PMU to ensure effective talent management strategy is in place and actively support activity that optimizes talent.
• Support the development of solutions to cater for individual’s development plans, and that specific skills training is arranged for the country team where shortfalls are identified.
• Ensure that Oxfam staff have the required skills and abilities to provide capacity building and knowledge transfer to partner organizations.
• Continue to embed effective performance management amongst the country leadership team and develop and implement a monitoring and evaluation process to ensure that both individual and organizational performance against objectives is regularly assessed and issues are identified and addressed.

1. General Organizational Awareness and Learning (10 % of time)

• Stay abreast of changing organizational and external situational circumstances, which may impact both the human resources team and the wider organization and proactively develop suggestions for addressing them and/or incorporating relevant information into Oxfam’s ideas and approaches.
• May take a lead within the Region on a strategic HR issue as appropriate.
• Share learning across the Region.

Experience, Knowledge & Competencies

Essential

• As the most senior HR Technical specialist in country, Degree in Human Resources or related field (where appropriate in the local context) with substantial knowledge and experience of general human resource management with expertise in providing a superior, proactive, business focused service
• Extensive working knowledge and experience in different countries, in this case Poland, and their labour laws and application.
• Knowledge of Poland in terms of labour law, political, economic and social trends
• Substantial knowledge and experience of organizational development, especially capacity building and skills transfer, learning and development and knowledge management. Experience in creating a learning and sharing environment.
• Demonstrable working knowledge and experience on organizational development practices and techniques, from organizational diagnosis, design, transformation and related solution modelling.
• Commitment to Oxfam’s overall aims and policies and experience of promoting gender equity and diversity and the interests of marginalized people in all aspects of Oxfam’s work.

Key Attributes:

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
• Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible**.**

Organisational Values:

• Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
• Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
• Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

Desirable

• Relevant post-graduate academic qualification in human resource management, organizational development, psychology or related discipline (where appropriate in the local context)
• Good understanding of the key development and humanitarian issues in the region.
• Ukrainian, Polish or Russian language would be an asset.