Human Resources Business Partner, International Programs Remote

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief is seeking a dedicated and experienced Human Resources Business Partner to join our team. As an HR Business Partner, you will serve as a trusted advisor and collaborator, partnering with key stakeholders across various locations and functions to deliver comprehensive HR services and solutions. The HR Business Partner will work closely with Country Directors, Human Resource Managers, hiring managers, the Human Resources team and International Programs team with the goal of executing initiatives that improve the working experience and engagement of country office staff. This is an exciting opportunity for a proactive and compassionate HR professional who is passionate about making a positive impact on the lives of others.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strategic HR Planning and Implementation:
• Collaborate with Home Office HR department and Country Office senior management to develop and execute HR strategies aligned with the organization’s goals and objectives.
• Provide expertise and guidance on HR matters, including performance management, compensation, employee engagement, and succession planning.
• Support with contextualization and harmonization of HR policies, procedures, and programs in compliance with local labor laws and regulations across multiple countries.
• Work alongside HO HR to ensure timelines for key initiatives are known and observed.
• Build resources and provide training on key topics and initiatives.
• Facilitate collaborative working relationships with other World Relief departments. Employee Relations and Engagement:
• Support the development of International Programs and Country Office onboarding program
• Act as a trusted advisor and coach to managers and employees on HR-related matters, conflict resolution, and employee performance.
• Resolve employee relations issues, ensuring fairness and consistency in line with organizational policies.
• Identify training needs, coordinate learning opportunities, and support the implementation of professional development programs to enhance employees’ skills and knowledge. Compensation and Benefits Administration:
• Support the annual performance review process, including collaborating with HO HR on merit increases and performance-based incentives for expats and TCNs. Compliance and Risk Management:
• Stay updated on HR best practices, industry trends, and legal requirements, recommending improvements and mitigating HR-related risks.
• Provide guidance and support to international offices on HR policy interpretation and implementation, in conjunction with HO HR Operations Manager. Performance Management and Succession Planning
• Lead the implementation of a global performance management system that encourages employee development, growth, and accountability.
• Collaborate with stakeholders to identify high-potential employees and create succession plans to ensure a strong leadership pipeline.
• Provide guidance on performance evaluation processes, performance improvement plans, and talent development opportunities.
• Support the creation of a leadership development program for leaders within country offices. HR Analytics and Reporting
• Utilize HR data and metrics to analyze trends, identify areas for improvement, and provide actionable insights to senior management.
• Develop and deliver HR reports and dashboards that effectively communicate key HR metrics, progress on HR initiatives, and recommendations for improvement.

Knowledge, Skills, & Abilities

• Ability to work on a remote team across time zones.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Understanding of the non-profit industry, including faith-based organizations; actual experience in an INGO is preferable.
• In-depth knowledge of HR principles, practices, and local labor laws in multiple countries.
• Experience partnering with diverse stakeholders and managing HR operations in a global and multicultural environment.
• Strong interpersonal, communication, and influencing skills with the ability to build relationships at all levels of the organization.
• Proven track record of handling sensitive employee relations issues with confidentiality, tact, and diplomacy.
• Ability to work independently, prioritize tasks, and manage multiple deadlines effectively.
• Proficiency in HRIS systems, applicant tracking systems, and other HR-related software.
• Professional certification in HR (e.g., SHRM-SCP, PHR, CIPD) is highly desirable.

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum of 4 years of progressive experience in HR roles, preferably in the non-profit sector or international organizations.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and employment laws.
• Proficiency in English – speaking and writing, French or Arabic a plus.
• Ability to travel 25% of the time.
• This role is open to candidates in these regions: Kenya, Rwanda, Burundi, Haiti, South Sudan, DRC, Chad, USA

$60,000 – $70,000 a year

World Relief offers a competitive benefits package to international employees:

• Medical, Dental, Vision
• Paid Holidays + 4 additional Personal days per year!
• Paid Sick and Vacation Time
• Paid Maternity & Paternity Leave (subject to country requirements)
• Paid Home and Hardship Leaves

World Relief pays 100% for eligible employees:

• Group Term Life (employee)
• Long Term Disability (US Expats only)
• Accidental Death and Dismemberment (AD&D)
• Employee Assistance Program (EAP) and Mental Health/Resiliency Assistance
• Emergency evacuation insurance

World Relief – Retirement:

• 401K & Roth (US Expats Only) – WR matches up to 4%, then an additional quarter percent up to 10%
• 4% retirement plan match for all other employees, unless dictated by country law.

World Relief offers a competitive benefits package to US employees:

Full time positions (25 hours + per week):

• Medical, Dental, Vision
• Offer 16 company Paid Holidays + 4 additional Personal days per year!
• Paid Sick and Vacation Time
• Paid Parental Leave (12 weeks for qualified employees)
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Critical Illness, Hospital Indemnity, and Accident insurance policies
• Legal Shield Insurance

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distance Travel Insurance
• World Relief – Retirement:
• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.

Part-time positions (less than 25 hours per week):

• Offer 16 Paid Holidays
• Sick time available as required by state/local law

All part-time employees are eligible for the following benefits:

• Employee Assistance Program (EAP)
• World Relief – Retirement:
• Eligibility: After 1000 hours in a year
• Automatically enrolled at 4%
• 401K & Roth through Fidelity
• WR matches up to 4%, then an additional quarter percent up to 10%

All employees (part-time/full-time/temporary) are eligible for the following benefits:

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual
• Working Advantage Discount Program
• Active & Fit Gym Membership

World Relief is honored to be recognized with the Silver-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

· The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:

· General office setting. World Relief also offers hybrid and remote schedules for limited positions.

· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

· Year-end archiving activities involve repeated lifting and bending.

· Physical, emotional and intellectual demands

· Equipment used: Employee computer (desktop or laptop), printer, and copier.

· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment.