Human Resources Associate (Learning Solutions)

Position Title: Human Resources Associate (Learning Solutions)

Duty Station: Geneva, Switzerland

Classification: General Service Staff, Grade G6

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 07 February 2024

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

IOM is the leading organization in the field of migration and has a staffing complement of 18,000+ staff and 27,000+ personnel in more than 600 locations throughout the world.

The Organizations strives to employ a talented and diverse workforce able to address global migration challenges. IOM jobs offer a unique opportunity to work in an international setting with colleagues from around the world.

Within the Department of Human Resources Management, the Integrated Talent Management Unit (ITMU) which is responsible for managing initiatives which help IOM to identify, attract, train, develop, and retain skilled employees to meet the mandate of the Organization.

Under the overall supervision of the Senior Human Resources Officer / Head of Staff Development and Learning (SDL), and the direct supervision of the Senior HR Coordinator (Learning Solutions), the HR Associate (Learning Solutions) will be responsible and accountable for providing support to the SDL Team and other units for the development and design of learning content and solutions.

Core Functions / Responsibilities:

1. Develop engaging learning activities and compelling course content to fill the skills and the knowledge gap with the aim of enhancing knowledge retention and transfer.
2. Develop the audio/video script of the learning course and instructional text of the learning course.
3. In collaboration with the Project Managers/Training Owners, identify the staff training needs of the target audience.
4. Define and set instructional end goals and create content that matches them.
5. Design an evaluation framework that measures application and impact.
6. Apply tested instructional design theories, practices, and methods.
7. Collaborate closely with SDL Team to check whether the final designed projects are in line with requirements and expectation of Project Managers /Training Owners.
8. Design case scenario activities that enhance the learning processes.
9. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• University degree in Education, Learning & Development, or a related field from an accredited academic institution with four years of relevant professional experience; or,
• High School Degree/Certificate in the above fields with six years of relevant professional experience.

Experience

• Minimum of four years (six years for High School Degree/Certificate’s holder) of working experience in instructional design with instructional technology.

Skills

• Excellent knowledge of learning theories and instructional design models;
• Basic knowledge on Learning Management Systems (Moodle, Cornerstone OnDemand etc.);
• Solid knowledge of course development software like iSpring and the Articulate suite, including to design learning experiences that comply with international accessibility standards;
• Lesson and curriculum planning skills; and,
• Visual design skills (Photoshop, Illustrator) and ability to storyboard. Ability to write effective copy, instructional text, audio scripts/video scripts, with consideration of diversity and inclusion aspects.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internal candidates of the Organization will be considered as first-tier candidates.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various departments. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Only candidates possessing the right of residence and right to work in Switzerland can be considered for this vacancy. Candidates for this vacancy will be considered to be locally recruited and will be eligible for allowances and benefits available to locally-recruited staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.