Operations Coordinator

The Opportunity

If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you! As an Operations Coordinator, your main duty will be to assist and support our community of 400+ students, faculty and staff Hult Dubai’s campus. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations. This role requires constant interaction with all of Hult and EF/Ashridge stakeholders: staff, customers, vendors, partners, and more. You will gain extensive knowledge of Hult’s campuses, processes, and functions, which will allow you to provide the best possible service to these groups as well as identify opportunities to improve our existing offerings. The Operations team are the central resource of campus and are responsible for driving our culture through building operations and supporting events, programs, and communication. We know that every interaction, email, and act of kindness matters – no matter how big or small. The ability to work indipendently leading your own projects while communicating amongst a highly collaborative team and maintaining a friendly, positive attitude at all times is critical. Given that Dubai campus part time programs run on weekends while full time programs run on weekdays, the ability and willingness to work on weekends (at least two/month) is a must.

Responsibilities

Responsibilities and specific tasks include, but are not limited to:

First point of contact for all building entrants at main desk
Answering phones and welcoming/directing guests
Managing daily office requests from Hult and EF/Ashridge employees, faculty and students such as general office Q&A, room bookings, and collecting staff feedback
Assisting with planning and delivery of on-campus events, such as orientations, workshops & social events
Answering general student queries and ensuring they are directed to the correct department
Maintaining and streamlining internal policies including health and safety protocols
Negotiating and maintaining relationships with vendors
Working as part of the Operations Team to ensure the effective and efficient running of the campus operations
Other projects as assigned

Values & Skills

Bachelor’s degree
Have a minimum of 1-2 years of full-time work experience in organizational, operational or logistical functions
Be skilled in Word, Excel, PowerPoint and student management databases
Familiarity with tools like Salesforce and Canvas (preferable)
Have excellent oral and written communication skills, in day-to-day dealings with faculty, staff, and students, both junior and senior
Have a high attention to detail
Have excellent project management skills, exceptionally well organized.
Be good at problem solving and have the attitude that “nothing is impossible”
Be an independent thinker, able to use his/her/their own initiative and able to prioritize tasks and operate to tight deadlines
A proven track record in administration and experience in an academic environment is preferable
Native English speaker or fluent level of written and spoken English
Proven track record and commitment to outstanding customer service
Highly analytical with excellent problem solving and project management capabilities
Flexible approach to work and able to maintain composure in a fast-paced environment
A high energy and enthusiastic individual who thrives under pressure, is able to use their own initiative, prioritize tasks and operate to tight deadlines
Personable, persuasive and a strong influencer, with the ability to cultivate and maintain relationships
Passion for the highest standards of customer service
Intensely service minded;
Proactive, results-oriented with a positive, can do attitude
Collegial attitude and able to work collaboratively across teams and campuses
An appetite for learning and growing in a fast paced environment
Reports to Director of Operations

Start date: as soon as the post is filled.

About Us

Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.

Mission statement

We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

What We Do

Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, The Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai. The school’s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world’s most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything. And now we’re looking for talented workforce that think the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging.

At Hult, we believe that it’s through our diversity that we find our strength. Mission statement We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

Equal opportunities at Hult

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.

Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you. Legal Hult International Business School is a 501©(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.