HR Specialist EBS HR

HR Specialist HRSS at European Business Services

December 2023 – Headquarters Ahold Delhaize, Zaandam – Hay grade 13 – 40 uur

As our new HR Specialist you will join our Ahold Delhaize European Business Services HR Services Support team, a team that is responsible for a multitude of vital HR processes around absenteeism, onboarding, Learning and associate engagement. Within HR Service Support we are always looking to improve on our processes, making sure that we optimize efficiency and enhance on our internal client’s satisfaction. Are you ready to join us on this journey? Then have a look at this vacancy!

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 19 strong local retail brands all over the world, we aim to make a meaningful difference in the lives of our customers, our people and the world around us. We offer a highly dynamic, international work environment in which our employees thrive.

Your new work environment

As HR Specialist your main focus will be on our learning activities. You will be responsible for the organizational and functional aspects of the learning process. In this exciting role you work in close collaboration with the Talent & Learning department and our business. You will be responsible for translating business needs into practical solutions and providing advice on the process and on technical aspects. After implementation of the project you are responsible for the execution of the planning and other organizational activities. Based on your knowledge you decide what activities stay in the Dutch team and what activities you will transfer to our colleagues in Serbia. You make sure that they are equipped with the knowledge and authorizations and you take care of a proper knowledge transfer.

Next to this you will play a key role in managing the employee engagement survey, a survey that is sent out to over 100.000 employees each year. Your biggest responsibility is to represent the Dutch brands in the global project and making sure that your stakeholders are informed during the process. You are also responsible for performing tests during the several phases of the project and to align with the brands to ensure all the data is correct. You are the face of our survey, so next to your tasks in the project you will be responsible for handling all questions on the survey. You prepare, improve, implement and monitor this 10-month project, and actively engage with stakeholders. We are also always looking to improve on our service delivery, and we invite you to pro-actively act on ideas you have. You are in the lead!

Last but not least, we also have a lot of running activities like cross charging and reporting that are awaiting your critical view in order to take the next step.

In your team HR Services Support, you will work closely together with your team consisting of 7 colleagues, one manager and one intern. Moreover, you will also work in close collaboration with our colleagues in Serbia. HR Services Support is part of European Business Services, which is a world-class digital services organization helping our great local brands achieve their strategic goals. The working language in your team is Dutch.

You will be given the freedom and responsibility to take ownership of your work and broaden your horizons by working together with knowledgeable colleagues from different countries who have an abundance of expertise in many areas. We will continually invest in you and help you build on your talents and skills for the future.

Key Responsibilities Of Your Role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

• Managing and maintaining a successful process around the areas for which you are responsible.
• Ensuring a seamless and successful planning and organization of learning activities for our entire business.
• Ensuring a successful delivery of our employee engagement survey, which is crucial for the development of our associates.
• Supporting on absenteeism procedures, which are vital for the well-being of our colleagues.
• Supporting your team in the onboarding of our newly hired colleagues, and ensuring a smooth transition into their new job.
• Analyzing and reporting on management data to our business, and actively advising our business based on your findings.
• Sustaining an active collaboration with both our internal stakeholders and our external relations.
• Giving feedback and contributing to our open and transparent team culture.
• Picking up on points of improvement, and taking the initiative to act on those. Have an idea to do it better? Great, let’s go!

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Plus:

• A gross annual salary in hay grade 13, based on full-time employment
• Attractive bonuses
• A first-rate pension plan
• 45 vacation days per year (25,5 vacation days + 19,5 paid-leave days)
• Travel expenses or an NS travel card
• A laptop and smartphone

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• You have a higher education work and thinking skills (HBO or University)
• You speak English and Dutch on a professional level
• Experience with MS Office.

Aside from these hard skills, we think you should also bring some much-valued soft skills to the table:

• You are ready to take on challenges with both hands, and are eager to start improving.
• The phrase “This is how we always do it”, does not exist in your vocabulary.
• You take initiative and are always investigating new ideas and making suggestions to enhance efficiency.
• You are organizationally sensitive and know how to manage stakeholders on all possible levels within a global organization.

Apply now!

Are you keen to join the HR Services Support team? Even if you don’t tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. Apply now via the button on this page, or feel free to contact Anna Bubbers, Talent Acquisition Partner, via [email protected] if you have any questions about the application process. If you have any questions about the role, feel free to contact Aukje Weinzierl, manager of the team, at [email protected].

At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.

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