HR Specialist – Benefits

The HR Specialist – Benefits is responsible for performing support duties in the Benefits specialty area of Human Resources.

Duties Will Vary Depending On Area, But Will Involve

• contact with employees, managers, and outside individuals to provide standard policy/procedural information.
• performing routine problem resolution or referral on matters pertaining to human resources.
• Reviewing processes, and rout aing wide range of incoming human resources documentation.
• Updating HRIS and other systems as required.

Type of Opportunity: Full Time

FTE: 1.00 (40 hours/week)

Exempt

Work Schedule: Weekday Schedule Monday-Friday

Qualifications

• High School Diploma or GED required, Bachelor’s in Business Related Field preferred
• Customer Service experience preferred
• Advanced Excel skills preferred
• Experience with group health and welfare employee benefits and defined benefit and defined contribution retirement plans preferred
• Previous HR experience is a plus

Responsibilities

• Exercises judgement and implements judgement decisions to resolve complex benefits administration issues
• Formulates and makes recommendations to management for changes and/or improvement in benefit plans administration
• Utilizes human resource information systems to process and document actions related to specialty.
• Provides customer service to PHS employees, managers, and non-employees, in specialty area by phone, email, or in person.
• Escalates problems within specialty team to ensure resolution.
• Serve as a link between management and employees by responding to questions, interpreting and administering policies and procedures and helping resolve work-related problems.
• Uses all available resources to respond to incoming requests in an effort to assist customers with a resolution to their problem/concern.
• Assists in the development of documentation of process and procedures into functional process improvements to enhance overall level of service to our customers and partners
• Administrator of the PHS Pension Plan. Works directly with vendor to resolve system and employee issues.
• Works directly with H&W external vendors and agencies to resolve issues for active and terminated employees
• Ensures compliance in H&W and Retirement
• Consult with employees on H&W and Retirement needs.
• Works directly with partners within the organization to resolve issues for employees
• Supports internal HR with H&W and retirement related questions
• Process H&W/Retirement actions for active and terminated employees
• Supports project work throughout the year as needed.
• Retaining employee records through the electronic filing system.
• Administration of Shared Security. Approvals and denials of Hardships, and maintaining employee records.
• Administrator of the Rewards and recognition program. Provide timely rewards to the managers of the organization for distribution to PHS employees.

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn More About Our Employee Benefits

https://www.phs.org/careers/employee-benefits/Pages/default.aspx

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers’ markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian’s story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nince hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state’s largest private employer with nearly 14,000 employees – including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture – from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it’s all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campus