HR Senior Assistant

United Nations Office for Project Services (HQ)

Functional Responsibilities
Under the direct supervision of HR Officer and the overall direction of the Head of Support Services, the HR Senior Assistant is responsible for providing technical�� and administrative support to the timely processing, recording, completion, monitoring, and maintaining of transactions and processes covering the�� array of Human Resources Management service lines in accordance with UNOPS��� HR rules, regulations and policies for optimal employee and talent management.�� S/he may serve as the first contact for internal and external clients in resolving questions on routine and standard processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.1. Support to policy development and implementation

Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.��

2. Advisory Services

Provide advice and guidance to personnel on administrative procedures, processes and practices for delivery of HR services.
Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information.
As an interlocutor of HR, ensure that new hires first impressions are positive��and that they have all in-processing information completed.
Advise hiring management and guide personnel on routine elements of UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.

3. Talent Acquisition and Administration

Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information system in line with UNOPS policy.��
Undertakes reference checking, elements of�� longlisting, and organization of testing and interviews; fee calculation, minutes of general-service recruitments,
Finalizes selection and other process approvals.
Inform and advise UNOPS personnel, consultants, partners and project personnel on routine aspects and elements of their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
Research precedents and present recommendations to supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
Maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines.
Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems.
Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
Set up and maintain reference files/records.
Follow up or process payroll verification.
Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions.
Manage record maintenance; including personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business unit/s.
Act as the focal point for leave management and advise colleagues with queries on leave management. (R&R, annual leaves, sick leaves, hardship leaves etc.)
Any other task assigned by the HR Officer

4. Knowledge building and knowledge sharing

Provide support to the organization, facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.
Provides sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.


��Education/Experience/Language requirements

First Level University Degree (Bachelor���s Degree or equivalent) with minimum 1 year of relevant experience is required; OR
Completion of Secondary School/High School with minimum of 5 years of relevant experience is required

b.��Work Experience:

Relevant experience is defined as experience in an international and/or national organization in providing HR advisory, recruitment, and/or HR-generalist services.
Proficiency in computers and office software packages (MS Office) and experience in handling of web-based management systems is required.


Fluent in English (read, write and speak) is required.

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