HR Operations Manager

About MS Reinsurance

MS Reinsurance is a global reinsurer domiciled in Switzerland. With underwriting offices in Zurich, Bermuda, Miami and New York, MS Reinsurance provides best-in-class reinsurance products and services to clients around the world. As part of the world-leading insurance group MS&AD, MS Reinsurance is a trusted, long-term partner, helping clients turn risks into opportunities through deep technical expertise and bespoke reinsurance solutions.

About the role

The HR Operations Manager works in close collaboration with the HR Assistant and the HRBP. The HR Operations Manager role involves overseeing the daily HR functions, including payroll, benefits administration, and HRIS management. The HR Operations Manager develops and implements HR policies, ensures compliance with regulations, and streamlines processes for efficiency.

Your responsibilities

• Employee Lifecycle: managing activities relating to the full employee life cycle from onboarding to offboarding.
• Payroll Processing: work with an outsourced payroll provider to process payroll for Zurich based employees, ensuring accuracy in calculations, deductions, and compliance with applicable laws and company policies.
• Benefits Administration: support benefits enrolment, changes, and enquiries, working closely with employees and benefits providers.
• Employee Relations: serve as a point of contact for employee inquiries related to payroll, benefits, and HR policies.
• HR Administration: draft reference letters and contractual documents in German and English.
• HRIS: maintain and update employee records, both physical and digital. Manage HR databases and systems.
• Reporting: prepare HR reports and analytics as needed, including payroll summaries, allocation lists for Finance, and insurance reports.
• Compliance and Policies: assist in ensuring HR policies and procedures are followed. Stay up-to-date with labour laws and regulations. Support HR audits and compliance efforts.
• Staying up-to-date on HR trends and best practices: HR Operations Manager need to stay up-to-date on the latest HR trends and best practices in order to provide effective support to the organization.
• Optimization: streamline and improve HR processes for efficiency and implement best practices to enhance overall operational effectiveness.

Your profile

• Education: Swiss Federal diploma in HR or payroll (HR Specialist)
• Experience: 10+ years of experience in HR operations is required.
• Compliance Knowledge: familiarity with labor laws and HR best practices.
• Problem-Solving: strong problem-solving skills in employee relations, recruitment, and other HR-related matters.
• Attention to Detail: strong attention to detail and accuracy in data entry and record-keeping.
• Analytical Skills: ability to analyse data, identify discrepancies, and resolve issues effectively.
• Organization: effective time management and organizational skills to handle multiple projects and tasks simultaneously and meet deadlines.
• Communication: excellent verbal and written communication skills in German and English.
• Confidentiality: maintain strict confidentiality of HR information.
• Relationship building and empathy: ability to develop and maintain positive relationships with employees and managers, build trust as well as understand and share the feelings of others.

What we offer

We offer a modern workplace, an entrepreneurial culture with room for innovation and a hybrid work model. Collaboration, Empowerment and Responsibilities are key values we live on a day-to-day basis. You will be part of a hands-on culture where you really can make an impact. We place mutual trust at the forefront of our collaboration and path to growth.

Note that we will only consider applicants eligible to work in Switzerland.

In case of questions, please contact us via email: [email protected]

MS Reinsurance is the market-facing brand of the risk carrying legal entity MS Amlin AG, a global reinsurer domiciled in Switzerland and operating in Bermuda as MS Amlin AG, Bermuda Branch, in the United States through MS Amlin Reinsurance Managers, Inc, and in Labuan, Malaysia as MS Amlin AG, Labuan Branch.