HR Officer

Human Resources Officer

The HR Officer supports the Partners’ HR team, providing critical project and systems backstopping on full spectrum of talent acquisition and management functions including employee recruitment, relations, onboarding, performance management, benefits administration, and compensation. The Officer helps to implement and maintain the HR systems that support Partners U.S.-based and international employees. The Officer leads projects, builds relationships, develops training, and manages systems to enable our diverse, dispersed employee population to implement programs with excellence and agility. This position can be hired at the Home Office Based in Washington D.C or in one of the country offices either in Mexico or Colombia.

Roles and Responsibilities

Primary functions

• Manage the implementation, maintenance, and troubleshooting of HRIS and applicant tracking systems. Train and guide staff in their use.
• Full cycle recruiting for open jobs as needed, focusing on in-country recruiting.
• Build relationships with in-country project and U.S. teams, providing HR generalist support with employee relations, performance management, and compensation.
• Oversee benefits administration in collaboration with HR VP, leading open enrollment.
• Recommend and research benefits improvements.
• Help to maintain compliance with U.S. state and federal employment laws and regulations.
• Onboard new hires as needed.
• Work closely with the F&A unit to ensure payroll and compliance processes are correctly implemented. Collaborate with HR VP on compensation administration and payroll-related matters.
• Serve as an approachable advocate for employees to address their issues and concerns.
• Partner with HR VP and administrative staff to promote employee office safety and health.
• Help manage HR documentation, platforms, and systems, keeping critical data safe, organized, and accessible.
• Participate in Partner-wide or unit-specific committees and working groups as appropriate.
• Participate in strategic HR planning to support organizational goals.
• Perform other duties as assigned.

Qualifications and Minimum Requirements

• BA/BS and 1-3 years’ experience;
• Demonstrated HR generalist experience with expertise in HRIS systems implementation and administration;
• Full Bilingual Fluency to include English plus Spanish or French fluency.
• Outstanding cross-cultural communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities, and orientations as well as across work areas;
• Ability to maintain confidentiality and discretion with sensitive HR issues. Mature, professional judgment and decision-making to execute duties and responsibilities.
• Experience in the international development arena and/or with a diverse, geographically dispersed, global employee population.
• Working knowledge of employment regulations/laws. Ability to engage internationally with local experts to understand, interpret and apply international policies and benefits.
• Passion for and demonstrated success in innovative HR solutions and process improvement.
• Strong project management skills; ability to lead projects, collaborate, obtain buy-in, and drive for results.
• Extremely detail-oriented and meticulously accurate in communications.
• High emotional IQ and a reputation for working successfully on teams in a collaborative and constructive manner.
• Solutions oriented and able to meet deadlines with quality work, and impeccable verbal, written communication, and presentation skills.
• Knowledge of USG procurement policies and regulations.
• Must be able to travel internationally to and from the United States without need for visa sponsorship.
• Ability to travel up to 25% of the time.

Core & Professional Competencies

Universal

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
• Building Trust: Interacts with others in a way that gives them confidence in one’s motives and representations and those of the organization. Is seen as direct and truthful; keeps assurances, promises, and commitments.
• Cultural Competence: Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance.
• Problem-Solving: Breaks down problems into components and recognizes interrelationships; makes sound, well-informed, and objective decisions. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences.

Professional Staff

• Collaboration: Builds constructive working relationships with clients/customers, other work units, community organizations, and others to meet mutual goals and objectives; behaves professionally and supportively when working with individuals from various ethnic, social, and educational backgrounds.
• Teamwork: Participates as an active and contributing member of a team to achieve team goals. Works cooperatively with other team members, involves others, shares information as appropriate, and shares credit for team accomplishments.
• Adaptability/Resilience: Adapts well to adversity and changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly. Effectively adapts to difficult, unexpected situations.
• Communication: Conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed appropriately; demonstrates good written, oral, and listening skills.

Officer

• Ability to conduct desk research, write effectively, and think critically.
• Demonstrates consistency in quality of work and productivity.
• Ability to work in a team and independently.
• Ability to quickly learn and use skills required for the job.