HR Management Consultant

Background:

Under the umbrella of DKH’s Capacity Building Initiative Asia (CBIA) Program that aims at enhancing the capacities of DKH partners in the region, an emerging need to support the partners in training, mentoring, and coaching has risen. Complying with the Core Humanitarian Standards and its indicators, alongside the commitments listed in the Charter for Change, strengthening partners’ capacities, and forming a stronger partnership spirit in the humanitarian assistance field is of crucial value. This assignment will directly contribute to building the capacities of DKH Asia partner’s staff, by equipping them with the technical and practical knowledge to grow the organization and programs which should ultimately improve the delivery of services to the most vulnerable people in their respective countries.

Position Summary:

DKH’s Regional Office West and Central Asia seeking to hire an Expert/Consultant to develop, refine, and guide the HR scheme for the Participatory Village Development Program (PVDP) – DKH’s partner in the Pakistan Country Program. The assignment includes, but not limited to, providing technical support to enhance PVDP’s capacities in human resources management. The consultancy focuses on mapping existing HR management capacities to identify the gaps which need strategic refining and fine-tuning. This requires full understanding of the contextual factors which affect the overall flow of work in the HR unit at PVDP.

The assignment will be conducted in Mirpurkhas – Sindh province in Pakistan, and potentially via online communication platforms.

The Expert/Consultant’s tasks will be:

1. Conduct a focused desk review of key HR documents (organogram, job descriptions, by-laws, staff manuals, etc). And extract areas for improvement that will be refined throughout the consultancy.
2. Develop practical and functional HR policy and procedures manual.
3. Actively work with PVDP’s HR unit staff to successfully transfer the knowledge gained throughout the process of developing the HR policy and staff manuals.

Responsibilities and Duties:

1. Desk Review: Conduct a comprehensive mapping of the existing HR-related documents, manuals, and tools. Evaluate, analyze, and conclude areas for improvements, and submit a set of recommendations to improve the quality of all HR-related scopes and schemes. A summary of this is required in the form of a “HR Desk Review Report.”

2. Development of HR policies and procedures driven by the areas for improvement that are identified in the previous task, the consultant is requested to lead on developing/refining the following:

   Recruitment procedures and formats along with their SOPs

   HR manual/handbook that defines employer and employee expectations, working hours, overtime, annual & sick leaves, and internal complaint mechanisms.

   Performance management and necessary tools to track progress.

   Staff development procedures and professional development planning.

   New staff induction and orientation procedures.

   Compensation and staff benefit grids.

   HR record management

   Code of conduct

   Disciplinary measures.

   Modernize staff Payroll with salary slips.

   Project staff lodging and Per Diem during travel.

3. Reporting: each phase of the consultancy will be reported against by the consultant according to a pre-set schedule to be agreed on by all stakeholders (DKH, PVDP, and Expert/Consultant). A final Consultancy Report shall also be submitted at the end of the consultancy.

Coordination Scheme:

The DKH Country Office, DKH Country Program Coordinator, DKH Capacity Building Coordinator, PVDP’s HR Manager, and Expert/Consultant shall remain in full harmony keeping each other on-board with the progress of the mission and the planned activities.

The consultancy is based on achieving the set deliverables within a maximum of 10 days. The consultancy does not represent a full-time job nor is it considered an employment with DKH West and Central Asia Regional Office or with PVDP.

Scheduling:

DKH expects to commence the mission as of April 2022.

Language:

Due to a potential language barrier, a translator may/will be externally hired to simultaneously translate meetings and conferences, when needed.

All reports are to be submitted to DKH in English.

Timeline:

10 days of effort from signing the consultancy agreement.

Deliverables:

• Desk Review Report: In close coordination with PVDP’s HR Manager and the DKH Country Program Officer, perform a diagnostic desk review to identify strengths and areas for improvement in the existing HR manuals of PVDP. Report on recommendations that serve as working plan to improve PVDP’s HR systems and procedures.

• Human Resources Handbook:

  In close coordination with PVDP’s HR Manager, develop an HR handbook that includes all HR-related tools and forms including, but not limited to, job description format, annual/sick leave requests, on-boarding process forms, relative declaration form, etc. Other topics are to be determined upon the results of the desk review.

  Review and accommodate potential changes in the HR Handbook as advised by PVDP and other stakeholders.

  Submission of the final version of the HR Handbook.

• Reporting: Submit the desk review report

  Submit the consultancy’s full narrative report on all of the activities commenced throughout the consultancy mission.

  Obtain acceptance by writing from DKH on the completion of the consultancy.

The final report must include:

• Executive summary.
• Introduction.
• Main activities conducted in line with the set deliverables.
• Description of challenges faced during the consultancy mission.
• Annexed Desk Review report and recommendations.
• Annexed list of meetings organized for the purpose of the consultancy, their dates and duration, with a summary of the meetings minutes.
• Annexed Human Resources Handbook in its final version.

The proposal must include:

• Consultant’s motivational letter
• Consultant’s updated CV – including a concise summary of relevant competences and previous relevant experiences.
• Technical Proposal including technical methodology (must not exceed five pages)
• Proposed daily rate inclusive of 10% service tax and 1% solidarity tax due to the Jordanian Tax authorities.
• Work plan against proposed timeline.
• List of three professional references.

Required Competencies:

• Proven experience in a senior Human Resources management position within the Humanitarian assistance sector.
• Experience working in Pakistan, preferably in Sindh province.
• Ability to travel across different locations inside Pakistan, if necessary.
• Fluency in English.

Budget proposal

Proposed budget should indicate the daily rate for a maximum of 10days of effort, distributed according to the deliverables mentioned above. Logistical arrangements for the mission must not be included in the budget proposal, as they will be reimbursed separately. The daily rate must also include the service tax of (10% + 1%) in compliance to the Jordanian Sales and Income Tax laws. Payment of the contract will be released in EUR or in the local currency via bank transfer within seven business days of complete submission of each deliverable.