HR Information System Specialist (Maternity Cover)

Location

This position reports to the Medair Global Support Office (GSO), based in Switzerland, Nairobi, Lebanon or Jordan. This role may include travel to Medair’s Country Program locations. Only those with a valid work permit, can apply.

Starting Date & Initial Contract Details

November 2022. Full time, fixed-term contract of 7 months (end date 31st May 2023).

Role Overview

The HR Information System (HRIS) Specialist is responsible for leading the implementation of and training in the HR IS called ‘Medair People’, as well as providing support and maintenance of the system. Their purpose is to ensure the system is user-friendly, accessible and integrated with relevant business processes and to ensure HR staff, employees and managers are trained and equipped to use the system.

In 2022, implementation of ‘Medair People’ is needed for our programs in Sudan and Ukraine as well as ongoing support in places where Medair People is already in use.

Project Overview

Medair Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. We are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programs, and to recruit international and GSO staff. Medair’s global HR function supports the organisation in the implementation of world-class humanitarian aid projects by ensuring that the organisation has adequate systems and structures to recruit and retain the right people efficiently. The HR function is also working on impacting Medair’s culture by creating and sustaining a work environment where our values are fully alive, and the staff is being cared of through a “people to people” model. The implementation of a new HRIS is supporting Medair to carry out this mission.

Key Activity Areas

HR IS Product Owner

• Defining the vision for the system and various modules (eg. Recruitment; Performance & Talent management…).
• Driving current implementation and continually evaluating progress to understand problems and seek solutions appropriate to context.
• Collaborating with ITS and other departments to ensure good integration with data management platforms and other systems that source data from the HR IS.
• Anticipating needs from HR Managers, staff and line management.
• Prioritising needs. Managing product backlog. Evaluate project progress.

HR process simplification

• Optimising processes through the design of HRIS, seeking simplification and optimisation in collaboration with HR and management.
• Translate new process requirements to HRIS system requirements.

HR IS Trainer

• Determine training requirements, and develop resources for training.
• Organisation and delivery of training for different types of users for all country programmes and GSO.
• Equip HR to train staff in their departments to use the HR IS (Medair People).
• Ensure staff and management are trained to use the HR IS and have access to relevant training resources. Adapt training to local context as appropriate.

HR Business Management Review

• Review the HR business management in the countries and redesign it where needed, to make it fit with the new HR System configuration, to get a simple structure (e.g. HR departments & User Access Rights)

Innovation/Change Management

• Lead and manage change and transition to adopt ‘Medair People’ and other technological improvements across the organisation
• Provide guidance and support the HR teams across Medair in continuous improvement or innovation to their business processes to optimise the functionality and utilisation of the HR information system.

Team Spiritual Life

• Reflect the values of Medair with staff, beneficiaries, and external contacts.
• Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
• Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

• Bachelor degree in HR or a related field.
• HR certification or Masters in this field of operation (optional).
• Salesforce / Sage People administrator training.
• Strong working knowledge of English (spoken and written). French desirable.

Experience

• Project management experience.
• Good understanding of HR management in international organisations.
• Experience of working with external suppliers and consultants.
• Experience in the international humanitarian sector.
• Ability to demonstrate a good understanding of business requirements and translate into design.
• Good understanding of developments in communication technology.
• Good problem-solving and organisational skills.
• Can-do attitude with strong communication and relational skills
• Customer Service orientation, committed to team-building and empowering other team members.