HR Business Partner

The Business Partner plays a crucial role in the execution of the HR Strategy and HR operations. Partnering with client business leaders in support of strategic business objectives, the Business Partner advises and coaches managers and employees in all elements of the employee life cycle and talent management, including current and future people implications. This role will contribute on the design and implementation of several key HR initiatives such as improved performance management, a strengthened employee relations/investigation process, development of retention strategies, analysis of compensation and benefits approaches, and provide leadership on at least one area of expertise. A major goal of this position is to ensure global consistency around HR standards and best practices.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Function as a Strategic Partner with managers and employees of assigned client groups, including:

  • Supporting at least one HQ department and some country field offices (specific client groups assigned by the HR Business Partner Manager).
  • Serve as HR lead for our emergency response and country start-up process, supporting the establishment of the required HR infrastructure, including labor law compliance and HR Handbook development.
  • Provide coaching and guidance on HR-related issues and challenges. Advise and partner with client groups to meet key strategic objectives through relevant and aligned people and organizational interventions.
  • Support restructuring and reorganization work for client groups, advising management on the process, communication needs, development of job descriptions and labor law risks.

• Become an Employee Champion acting as a single point of contact and intermediary for employees and management in assigned business units, including:

  • Actively support policy interpretation and application.
  • Act as a voice and advocate for staff.
  • Thoughtfully engage with employees on general queries about compensation, career frameworks, internal mobility, and real-life scenarios in need of coaching.
  • Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.
  • Provide guidance, counseling, and training to leaders on employee relations issues.

• Act as a change agent to

  • Drive consistency between HQ and field offices on people related issues, systems and processes.
  • Actively partner with business leaders and work with them to collaboratively identify and practice improvement initiatives.
  • Find ways to build morale, improve workplace relationships, and boost productivity and retention.

• Act as a functional expert

  • Serve as HR lead on at least one of the major HR topical areas (performance management, PSEA, employee relations, retention strategies, etc).
  • Maintain current understanding of the client’s strategy and people related issues by becoming a valuable member of the client’s leadership team.
  • Support achievement of organizational objectives by conducting occasional HR audits and compliance checks.
  • Apply rigorous project management techniques to planning and implementing cross-functional HR initiatives that support current and future business strategies.
  • Serve as in-house resource pertaining to visa matters and TCN/expat employment.
  • Deploy into emergency response or global program, as needed (up to up to 4 weeks at a time, for no longer than 25% of total work time).

Other Duties:

• Utilize volunteers whenever possible.
• Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
• Additional duties as assigned.

EDUCATION, LICENSES, & CERTIFICATIONS

Required:

• Bachelor’s degree in a relevant field such as human resources, business, organizational leadership, organizational development or similar.

Preferred:

• MBA or master’s degree in relevant field.
• PHR, SPHR, GPHR or Similar

EXPERIENCE

Required:

• Minimum four (4) years’ human resources management experience, including at least 2 years in a Business Partnering function.
• Experience in international HR.

Preferred:

• Experience with US and international labor law.
• Experience working for an international NGO and in the humanitarian industry.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent written and oral communication skills. Able to communicate complex ideas and business concepts in accessible terms.
• Able to exercise excellent professional judgment.
• Strategic thinking and decision-making capabilities.
• Ability to establish and maintain a good rapport with various levels of management.
• Strong influencing skills with senior leadership.
• Proactive communicator and change agent.
• Capable of balancing employee needs with business objectives to create integrated solutions.
• Highly analytical with proven problem-solving skills.
• Strong business acumen and demonstrated capacity to work as a business partner.
• High service/customer orientation. Outstanding people and client relationship skills, including with those long-distance and in multi-cultural environment.
• Strong orientation to deliver on projects and initiatives, project management experience a plus.
• Systems thinker committed to process improvement and continual learning.
• Enjoys working in an environment subject to change.
• Ability to occasionally work early or late hours to accommodate overseas offices.
• Ability to occasionally work extended hours to meet project deadlines or attend to emergency situations.
• Ability to deploy into emergency response or global program, as needed (up to 4 weeks at a time, for no longer than 25% of total work time)

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
• Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 30 pounds.
• Seldom to occasionally positions self to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderately quiet.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.