HR and Administration Officer

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. 

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.

The overall purpose of the role:

The Human Resources and Administration Officer is responsible for supporting the implementation of all HR & administration functions in DRC premises to carry out its mission in Anbar to proper handling of HR tasks.

Responsibilities:

• Support in the national staff recruitment process for the Anbar Base ensuring recruitment is done within specified time limits, in accordance with DRC standards.
• Brief hiring managers on the recruitment processes; filling in necessary forms and tools for the hiring process (including interview questionnaires).
• Arrange and conduct timely induction and orientation sessions and code of Conduct Training for all new national staff for Anbar Base.
• Ensure staff databases are up to date on Dynamics for Anbar Base.
• Ensure all records of HR-related information (HR database, leave, and documents for personnel files, including interview records) are sent on a timely basis by Managers and staff.
• Ensure monthly payroll and payroll reconciliation for Anbar are prepared and submitted on time with accurate information.
• Updating Organization chart (organogram) for Anbar office on regular basis.
• In collaboration with the HR department in the Area Office and country office, launch the PADA process for the Anbar office national staff by conducting training, monitoring quality and submission rates, providing feedback, conducting analysis of development and training needs, and assisting support all Managers in conducting annual Performance Reviews and on-going Performance Management.
• Register and revise all data for newly hired staff on the National staff Payroll system and perform all duties related to contract management for the Anbar office
• Support on other tasks when required and any other related tasks assigned by the line manager.
• Following up monthly with the Social Security office and ensure updating them with any new joiners or leavers, as well as ensure processing payments on time for Anbar Base
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Administration

• Manage and track all the payments for DRC Anbar through the implemented tracking system and ensure timely delivery of service and payments.
• Manage the guesthouse and venue bookings in Anbar and payments as required and ensure tracking of payment is done through the tracking system
• Reporting any required maintenance of the DRC office building (power, water, telephone, AC, fire equipment, etc.) to the logistics team.
• Manage payments of office and Guesthouse bills.
• Manage the DRC’s staff mobile phone lines, including issuance, canceling of SIM Cards, and settling phone bills payments
• Manage Cook & cleaners’ schedule and ensure office & GH cleaning is maintained properly. Also, ensure Expats’ accommodation is prepared decently.
• Support staff obtain their DRC ID cards (Requisitions and printing) as well as business cards.
• Managing consumables, supplies, and stationaries by storing them properly in the admin store and tracking them through the Admin tracker. Supplies must be distributed and monitored on weekly basis to ensure items are utilized appropriately. Also, with assistance from the logistics team, the inventory shall be done whenever receiving items.
• Any other task assigned by the Line Manager

Experience and technical competencies:

• Minimum of two years’ relevant experience
• Strong interpersonal and communications skills with a proven ability to work with a wide range of managers and staff members.
• Good facilitation skills, coaching skills
• Strong Knowledge of Local Labor laws and regulations
• Good attention to detail and ability to work under time pressure.
• Strong analytical skills
• Strong communication skills both writing and oral
• Excellent interpersonal and teamwork skills

Education:

• Bachelor’s degree in Business Administration, Human
• Resources or relevant field
• Excellent computer skills (Word, Excel, databases)

Languages: 

• Fluency in English
• Fluency in Arabic

Application process

Interested? Then apply for this position by clicking on the Apply button.

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 17 April 2022

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. Therefore, female candidates are strongly encouraged to apply.

Note: Due to the urgency of this position, applications will be reviewed on a rolling basis.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport

For further information about the Danish Refugee Council, please consult our website drc.ngo