HR Administrative Support

Learning Support Based In Leeds Which Will Involve

• Resolving queries received from the business, both verbal and written.
• Booking of internal and external training facilities.
• Administration of the Learning Management System – including management of learner accounts, booking new employees onto relevant learning events and resolving any difficulties in individuals attending events.
• Supporting front line trainers in the smooth running of events. This may include contacting venues with a list of attendees, following up non-attendance at events and collating feedback.
• Collating and providing statistics for L&D management team to feed into agency wide reporting.
• Offer support to emerging learning technologies as and when appropriate.
• Monitor event waiting lists and allocate spare places where appropriate to ensure workshops are full where possible.
• Support the wider learning and development team with ad hoc tasks where appropriate.

Recruitment Support based in Leeds, Manchester or Plymouth will involve:

• Speaking with candidates through all stages of the recruitment process to keep them engaged.
• Inputting scores and feedback onto a bespoke website at different stages of the recruitment process.
• Downloading and sending out information packs for panel members.
• Booking rooms and Microsoft Teams meetings for interviews.
• Issuing letters to candidates to update them on changes to their contract.
• Working closely with internal and external colleagues to update our pay systems.
• Liaising with stakeholders to keep them updated on new starters into the Agency.
• Ordering IT equipment for new joiners.