HR Administration Officer 2 (For Philippine Nationals Only)

PURPOSE

The ICRC has implemented on 1 January 2022 an International Retirement Savings Plan (IRSP) for 12’000 employees in about 75 countries. A foundation is being created to that effect in Switzerland. The plan will be administered by a newly created team in the ICRC HR Shared Services in Manila.

MAIN RESPONSIBILITIES

• Process and oversee transactions and carry out administrative work, including, but not limited to enrolment, changes, payment of benefits, etc., in accordance with standard operating procedures.
• Optimizes processes in line with best practices and keeps documentation up to date
• Takes part in optimizing processes and updating process documentation.
• Ensures that all activities are performed with a First Time Right (FTR) analysis, while maintaining accuracy and timeliness in adherence to Service Level Agreements (SLA).
• Takes part in implementing the Manila Shared Services Centre’s best practice.
• Provides support and guidance on issues within his/her area of expertise to HR Administration Officer 1

SELECTION REQUIREMENTS

• College degree, professional diploma or equivalent experience
• 3-5 years’ professional experience in HR Shared Services
• Proven experience in HR administration, ideally in the administration of benefits and retirement plans
• Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators
• Certification in HR an asset
• Good command of English, French language skills an asset
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems

YOUR PROFILE

• Works well under pressure and can adapt efficiently to changing priorities
• Capable of managing several projects simultaneously and meeting tight deadlines
• Able to work independently but also a good team player
• Dynamic and with a solid sense of responsibility
• Excellent leadership and management skills

WHAT WE OFFER

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule