networx | Recruitment Software & Services
If you, would you like to work for a leading mental health charity in a rewarding role where you will really make a difference, then join us here at Rethink Mental Illness.
Your role will be an homebased position meaning you can work flexibly from home with access to a office hub when you need it. You will work full time, 35 hours per week on a permanent contract with a salary of £25,690.03 to £28,879.59 per annum or £28,336.13 to £31,525.69 per annum inclusive of London Weighting. You can read more about the rewards you will receive on the full advert on our website.
The Black Country 24/7 Mental Health Helpline will form the main first point of access for members of the public wanting or requiring direct access to mental health services, support, or advice. It will not replace all other points of access but will function to serve all and eradicate the need for people to be signposted, where the ability to provide direct access can be facilitated. The Helpline will be open access for people of all ages, available 24 hours a day, 7 days week, 365 days per year. Providing immediate access to advice, emotional support, and triage.
What will I be doing?
Key Responsibilities Of The Role Will Include
Leading and developing teams to deliver forward thinking, recovery orientated and high-quality services that meet the needs of individuals and commissioners
Delivering peer support services and supporting vulnerable people with mental health needs in the community including those who are stepping down from inpatient services
Ensuring that effective two-way communications are in place and teams are kept fully informed of national and local developments
Ensuring that the tools of person-centred recovery planning (ISSP) are embedded into local practice and that all staff are utilising RIS (Rethink Information System) correctly to record support activities
Driving compliance with all policies and regulatory requirements; whilst striving to achieve the best possible outcomes and internal/external recognition of quality
Ensuring all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs
Essential
What we are looking for:
experience of managing a service ideally with people with mental health needs or in another health or social care setting, including managing & supporting a staff team and volunteers
experience of working with people with mental health needs
experience of dealing with and reporting Incidents/Accidents/Near Misses and safeguarding reporting
the ability to assess, plan and monitor support to achieve & evidence recovery and service outcomes
experience of leading and managing a dispersed team across multiple sites, including recruiting and managing performance
excellent time management skills with ability to plan and prioritise a complex workload
significant knowledge and understanding of the needs of people with mental illness and I am familiar with best practice developments
excellent interpersonal skills and the ability to communicate confidently with colleagues of all levels
ability to effectively managing budgets
have an NVQ 3 / QCF Diploma in Health & Social Care related subject
excellent IT skills – proficient in the use of Microsoft Office
Desirable
good knowledge of the local Mental Health and Health and Social Care landscape
knowledge of community navigation and social prescribing models
The Recruitment Advisor looking after this role is Sylwia Kraska-Pakulska. If you have any questions about the position, please feel free to drop her an email at
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
To apply for this job please visit www.networxrecruitment.com.