Healthcare Administrative Assistant

The Administrative Services Specialist provides phone and email customer services and processes information through our custom database application in a fast-paced environment.

Duties include:

• Answering a high-volume of calls and emails from dental school candidates regarding exams, exam registration, exam sites, website navigation, etc.
• Providing accurate interpretations of candidate policies and procedures while strengthening existing relationships.
• Supporting candidate and school services business development and retention efforts.
• Create, print, and assemble examination material. This role will primarily assist and maintain an organized weekly shipping and packing schedule. A mix of disposable goods, IT equipment, and specialty items are required at different locations throughout the country to administer examinations.

The role of the Operations and Logistics Specialist is the ensure that the correct materials are packed and shipped to the correct locations while tracking and verifying delivery in time to meet schedule. Requirements:

• Knowledge of computers applications including Microsoft Office – Excel, Word, Outlook, PowerPoint
• Basic IT knowledge of routers, tablets, wireless networks, and software installation
• Ability to work on multiple projects at once
• Strong critical thinking and problem-solving skills are desired
• Minimal overnight travel is required
• Some early arrival and late departures are required
• College education preferred
• Customer service, logistics, supply chain/inventory control, and/or scheduling/planning experience is a plus *Additional Skills & Qualifications:*
• Experience in handling a high number of customer calls.
• Should possess a college degree or equivalent experience in sales, marketing, customer service or related field.
• Robust communications skills including strong listening, written and oral communications skills
• Team player, yet able to work independently; organized, goal-oriented, detail-oriented, problem-solver, committed to excellence.
• Experience within the medical or dental field

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.