Head of Support Syria, Damascus A02

What we are looking for

NRC Syria is looking for a Head of Support to join themission. The role holder will ensure that all support functions are providing high-quality and efficient support to programme implementation. They will also be playing a key leadership role in planning processes, including the annual budget process, workforce planning and talent management.

If you are an influential people leader with a passion for strategic planning, change management, process, and resources optimization this is the role for you.

What You Will Do

• Ensure that NRC Syria Country office operates within all relevant national laws, and complies with all regulations, including but not limited to employment legislation, VAT regulations, NGO registration requirements.
• Support and lead organizational development and change management processes.
• Ensure that data management is secure, and that project participant records, and financial data is adequately protected.
• Ensure that the master budget and fair share projects are well managed and provide regular updates to the CMG on expenditure.
• Ensure that NRC Syria is a learning organisation where all staff benefit from development opportunities at least annually.
• Emergency response: plan and build into Support plans for emergency response and quick scale-ups.
• Deputize for the Country Director when requested.

Please download the detailed job description to learn more about the position.

What You Will Bring

• Minimum 5 years’ experience from a senior management position with minimum 2 years as Head of Support or in similar role in a humanitarian/ recovery context.
• Minimum bachelor’s degree in a relevant Management field of study.
• Experience with working with donors’ budgets and regulations.
• Expertise in allocation of resources and costs and financial analysis.
• Experience with change management.
• Fluency in English, both written and verbal.
• Familiarity with auditing and compliance
• Knowledge of Arabic is an advantage.

What We Offer

• Damascus, Syria duty station.
• Travel: Approximately 25% within areas of operation within Syria.
• Contract Duration: 24 months (renewable based on performance, structure, and funding).
• Senior Grade11 in NRC’s Salary Scale. NRC offers a competitive compensation and benefits package.
• Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility.

Find out more about the benefits of working for NRC

Important information about the application process

• Ensure to attach your latest CV.
• Submit your application and CV in English.
• When creating your profile, include your full name as per your passport.
• Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.
• For any queries, please email us at [email protected] “Head of Support -Damascus Syria” as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Learn more about NRC’s operations in Syria here.

Watch this short video to see NRC in action.

Learn more about NRC