Head of Sales

A better internet, where privacy is the default, is possible. Building this better internet might seem daunting or even unthinkable, but at Proton, this is what we do every day.

Proton was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, Proton Mail, is now the world’s largest encrypted email service. Subsequent Proton products, such as Proton VPN, Proton Calendar, Proton Drive and Proton Pass, give our users full control over how and with whom their data is shared.

Today, Proton makes privacy universally accessible. Journalists from outlets like The Guardian and The New York Times, some of the world’s largest organizations, and people in more than 180 countries have signed up for over 100 million accounts.

At the time when European governments and companies are increasingly concerned about digital sovereignty, Proton’s rapid expansion into a suite of digital services which are essential for businesses has made us the European tech company that is best positioned to challenge US and Chinese companies in Europe and beyond. This gives us an unprecedented market opportunity to expand in an environment where European public and private sector are increasingly seeking European alternatives. Proton’s strong focus on privacy and security, backed by end-to-end encryption makes our products suitable for a wide range of enterprises which previously were not able to consider transition to the cloud, and able to cater to a large segment of SMEs and larger enterprises which today are not well served by US tech giants.

Our diverse and dynamic team is made up of more than 400 members representing over 40 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, Paris, and many more employees working remotely around the world. Join one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people and organizations. We want to create more than just one of the world’s most impactful tech companies; we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen.

Purpose of the role

While Proton is known to be a strong consumer oriented business, we also have a fast growing B2B business with our 50’000 business customers, which are predominantly SMEs, with an increasing number of larger enterprises clients in recent years. We are looking for an experienced Head of Sales to lead our B2B go to market and revenue generation efforts.

You will be taking ownership of the sales funnel, optimizing customer acquisition, and refining the sales process while playing pivotal role in expanding the customer base of Proton and making our privacy ecosystem mainstream. You will report to the CEO and manage a direct team of sales and customer success professionals. You will be expected to build a revenue-driven organization and raise the expertise into the fields of outbound sales, revenue operations, B2B marketing and channel sales.

This role is for you if you are an industry subject matter expert thriving in fast-paced environments, with a proven track record of scaling B2B SaaS products to millions of users.

What You Will Do

• Develop and execute the company’s revenue strategy, including sales (in- and outbound), revenue operations, B2B marketing, channel sales, business development, and customer success initiatives, to achieve revenue goals and drive business growth.
• Define and implement sales processes, methodologies, and key performance indicators (KPIs) to drive sales effectiveness and productivity. Partner with cross-functional teams to streamline sales processes and efficiency.
• Seek out new business opportunities and market segments to expand the company’s customer base and revenue streams. Analyze sales data, monitor market trends, competitive landscape, and customer insights to inform revenue strategies and drive competitive advantage.
• Collaborate with product management to align product development and positioning with market needs and revenue objectives.
• Collaborate with marketing and growth teams to create and execute B2B marketing campaigns that will generate high-quality leads and drive user acquisition.
• Develop and nurture relationships with channel partners, distributors, and resellers.
• Foster a customer-centric approach throughout the organization, ensuring high levels of customer satisfaction, retention, and up-sell opportunities. Develop customer success programs and initiatives to drive product adoption and customer loyalty and retention.
• Build, lead and mentor a high-performing revenue organization across all seniority levels. Impress a culture of ownership and high-velocity delivery across the whole organization.

Job Requirements

• Successful B2B SaaS technology experience, as a Head of Sales or similar role.
• Proven track record of driving revenue growth, to hundreds of M$ of ARR, and achieving sales targets in a SaaS growth-stage environment.
• 7+ years in leadership roles, building and owning the end-to-end sales funnel.
• Strong decision-making skills, making high-judgement decisions at rapid pace.
• Ability to think both strategically and tactically, and to thrive in a fast-paced environment.
• Exceptional communication, negotiation and presentation skills, with the ability to influence stakeholders at all levels.
• Strategic leader with a highly analytical and data-driven mindset.
• Solid project management skills with successful track record of aligning business objectives with revenue generation initiatives.
• 360° business acumen with expertise in marketing, sales and finance.
• Experience building and managing high-performing teams, with high velocity and talent density.

Why should you join Proton?

• Be part of a movement – Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us. Proton is free, open source, neutral, independent, and community first, while remaining financially sustainable.
• Work with smart and dedicated people – Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
• Join a strong brand – Our encrypted email service – Proton Mail – has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more.
• Grow with us – We’re one of Europe’s fastest-growing startups, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields.
• Have your voice heard – We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do.
• Benefits – these vary by location and type of contract but expect support on your vacation, parental leave, refreshment if working from the office, learning and development opportunities, equity for shared success, flexible working hours and remote work, company events and team building activities.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.