Head of PSP Service

Procedures and Eligibility

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7/Rev.2 of 25 November 2019.

Duties and Qualifications

Head of PSP Service

Organizational Setting and Work Relationships The Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources and services for people forced to flee from the private sector.

As a senior member in the Division of External Relations (DER), the incumbent will lead and supervise UNHCR’s global Private Sector Partnerships Service based in Copenhagen, with teams spread across all regions. S/he will be responsible for the development and implementation of the Office’s global Private Sector Partnerships programmes and strategy worldwide. S/he will have functional supervisory responsibility for all Chiefs of Section and Chiefs of Regions under his/her purview and report directly to the DER Director. S/he will be responsible for a multi-million-US$ budget and a large team.

In close collaboration with the Director of DER, and other relevant senior stakeholders across the organization, the incumbent will be responsible for all of UNHCR’s private-sector fund-raising efforts in line with the organization’s strategic priorities, including Share Value Partnerships and Innovative Financing. To this end, the incumbent will lead global planning, budgeting and implementation of activities related to private sector engagement (individuals, foundations, corporates, faith, and community groups etc.). S/he will liaise, coordinate, decide, and negotiate with Headquarters and field-based staff at the senior management level, as well as with National Fund-Raising Partners, on all private sector income targets, strategies, and activities. She/he will work with the National Partnership Council on the development of PSP strategies and projects with the aim to raise private sector funds from individuals, corporations, and foundations for activities within UNHCR’s budget. She/he will also provide expert analysis on all key technical aspects of private-sector partnerships and fundraising plans, tools, and tactics.

The incumbent is responsible for actively liaising with all relevant internal stakeholders such as key divisions, regional bureaux, and country offices, with an aim to identify partnership and fundraising needs and manage opportunities for close collaboration and strong coordination between the Private Sector Partnerships Service.

In support of UNHCR’s Private Sector Strategy, the incumbent is responsible for building effective partnerships with a global network of relevant stakeholders, raising financial and non-financial support for initiatives that will protect and assist refugees, and allow UNHCR to implement multi-year strategies to provide solutions to problems faced by refugees and people of concern.

The incumbent works to ensure that UNHCR is widely perceived as an effective and trusted partner. S/he is responsible for creating effective private sector partnerships and synergies with supporters, relevant expert fora, civil society, persons of concern and other key actors.

In a complex and demanding political and operational environment, the Head of the Private Sector Partnerships Service strives to build a dynamic and sufficiently capacitated team. S/he devolves appropriate authorities, facilitates the sharing of expertise and best practice, and creates a climate of collaboration, which aims to empower and motivate colleagues to approach challenges with insight and innovation and to work toward achieving measurable and effective results. S/he has a responsibility to inform stakeholders, including Senior Management of UNHCR, the Regional Bureaux and DER Director and colleagues in a timely manner.

Finally and as a key custodian of the organization¿s standards of conduct, the incumbent will proactively establish a working environment where all personnel feel safe, heard, equipped and empowered to speak up; demonstrate no tolerance for sexism, gender inequality, discrimination of any kind, abuse of power, harassment or sexual harassment; foster ongoing dialogue on those matters; take seriously all issues of inappropriate behaviour and actions reported, whether formally or informally; and seek guidance and support as necessary to ensure that appropriate follow-up is taken, working on the basis of zero tolerance for any form of misconduct.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties – Ensure that UNHCR has a clearly articulated Global Private Sector Strategy for Private Sector Partnerships (PSP), which is successfully implemented. – Ensure that PSP targets and Key Performance Indicators (KPIs) are reached and income from the private sector continues to deliver solid growth. – Cultivate relationships with leadership partners (foundations, companies, wealthy individuals) providing substantive support is built expanded and cultivated. – Manage UNHCR’s Global Private Sector Network, including National Partners and national fundraising programmes are built, expanded, and cultivated. – Ensure UNHCR¿s policies and standards are applied consistently within the PSP operations. – Coordinate and support all PSP activities at HQs and with National Partners and national fundraising programmes. – Liaise between the PSP Service and the rest of UNHCR to help ensure the implementation of the private sector partnerships strategy. – Oversee the proactive and strategic dispersal of the National Growth Funds and other budgets, so that they effectively contribute to the achievement of agreed fundraising targets. – Manage and lead the PSP Service to ensure the strategy is implemented and approved objectives are reached. – Oversee the human resource and financial management and administration of the Service and provide guidance and oversight and implementation of UNHCR policies and administrative instructions, to ensure effective and efficient management of resources within the rules and procedures of UNHCR. – Work closely with other DER Heads of Service to collaborate on integrated planning, resource mobilization, communication, and campaigns. – Exercise effective managerial oversight, direction, guidance and support and conduct regular performance appraisals and coaching. – Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For D1 – 17 years relevant experience with Undergraduate degree; or 16 years relevant experience with Graduate degree; or 15 years relevant experience with Doctorate degree

Field(s) of Education Public Relations, Marketing, Advertising, Business Administration, or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses Not specified

Relevant Job Experience Essential Extensive experience and proven track record in private sector fundraising with a comprehensive understanding of all main private sector partnerships techniques (digital, direct mail, legacies, advertising, major donors, private philanthropies, corporate and foundations fundraising, in-kind donations, innovative financing). Extensive and proven experience of working in an international context, delivering fundraising programmes and/or campaigns across multiple countries – with demonstrable insights into regional and market opportunities and challenges – management of high-value, multi-stakeholder complex partnerships. Proven managerial experience in leading large global teams. Financial budgeting and reporting skills and experience overseeing budgets of this size essential. Proven experience giving presentations to high level audiences crucial. English is essential, and other relevant UN languages are desirable.

Desirable This job requires an extensive degree of work with high level partners in the private sector and the specialized private sector fundraising industry. Specific knowledge of fundraising networks such as the Resource Alliance or similar industry circles is an asset. Political sensitivity will be a plus as would negotiation skills. Experience with branding and market research would be an asset.

Functional Skills CO-Brand Management PS-Fundraising (incl. operations, programmes) SO-Presentation skills Programme Management (programme cycles and reporting standards) CO-Reporting skills MG-Coordination PS-Private sector partnerships and fundraising techniques SO-Networking (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. ¿ All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L4 – Accountability Level 4 C002L4 – Teamwork & Collaboration Level 4 C003L4 – Communication Level 4 C004L4 – Commitment to Continuous Learning Level 4 C005L4 – Client & Result Orientation Level 4 C006L4 – Organizational Awareness Level 4 M001L4 – Empowering and Building Trust Level 4 M002L4 – Managing Performance Level 4 M006L4 – Managing Resources Level 4 M005L4 – Leadership Level 4 M003L4 – Judgement and Decision Making Level 4 M004L4 – Strategic Planning and Vision Level 4 X002L4 – Innovation and Creativity Level 4 X001L4 – Analytical Thinking Level 4 X007L4 – Political Awareness Level 4