Head of Mission – Ukraine

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference
Job Title: Head of Mission
Code: SR-60-2435
Duty station: Lviv with frequent travels in other locations of Ukraina
Starting date: 28/03/2022
Contract duration: 6 months
Reporting to: Head of Emergency Unit
Supervision of: Mission team
Dependents: Non-family duty station

General context of the project
The war broke out in Ukraine in March 2022. Since then, millions of people have fled to the neighbouring countries, raising a big concern on how to manage such an immense flux of people. In order to support refugees, INTERSOS is setting up an emergency response operation in Poland and Ukraine.

General purpose of the position
The Head of Mission represents the organization and is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications.

Main responsibilities and tasks
The HoM manages and coordinates the operations and human resources in the country and is responsible to:
Communication and representation

• Establish and maintain collaborative relations with Local Authorities and Institutions, Donors, International Agencies, NGOs and other stakeholders
• Follow up, guarantee and monitor government recognition procedures for the organisation in compliance with the host country formalities
• Monitor donor’s priorities and intervention strategies in the country as well as to map and approach new donor
• Define country priorities based on context and needs analyses; monitor donor intervention strategies in the country; design, promote and elaborate new interventions
• Assess, promote and submit new projects, following the procedures defined and promoting a spirit of participation among beneficiaries at all management stages, ensuring the transparency of the intervention
• Supervise, monitor and evaluate the implementation of the country operations – and all related administrative, financial, human resources, logistics and security aspects – ensuring timely and quality assistance delivery, as well as cost efficiency and accountability, in compliance with INTERSOS and donors guidelines, regulations and procedures

Information and Reporting

• Continuously assess, analyse and evaluate the impact of the country operations, also through periodic visits to the areas of intervention

Finance

• Define the mission financial plan, ensuring self-sufficiency and consistency of expenses, and assume responsibility for the mission funds management, including bank accounts

Human Resources

• Coordinate, guide and supervise the mission staff, and evaluate their performance
• To ensure the respect for the values, Code of Ethics and Organisation Management and Control Model of INTERSOS within the mission
• Ensure personnel compliance with procedures foreseen by INTERSOS’ Organisation Management and Control Model
• Proactively participate in relevant coordination meetings

Security

• Validation of all the mission security plans (Capital and projects)
• Interaction on the Country security issues with HQ (Security Referent) and relevant actors
• To hold final responsibility for any decision concerning security

Required profile and experience
Education
University degree preferable in project management

Professional Experience

• At least eight years in management positions in humanitarian aid
• Essential experience with NGOs
• Essential working experience in developing countries

Professional Requirements

• Strategic Vision
• Leadership
• Networking

• Cultural sensitiveness**Languages**

• English

• Local language desirable**Personal Requirements**

• Flexibility

• Capacity to work under pressure

• People management