Head of MEAL – Ukraine

The Head of MEAL (Monitoring, Evaluation, Accountability and Learning) will ensure the development and implementation of the monitoring and evaluation system at the TGH mission level.

He/she will supervise the M&E team, in line with the projects implemented in the field and with the mission strategy. He/she will work closely with the program team (program teams, technical coordinators…) and will provide all project related information to of the Deputy CD for programmes. He/she will travel to the field in order to ensure the proper implementation of the MEAL activities.

He/she will ensure the quality and relevance of monitoring and evaluation activities, and will provide regular recommendations on data management to facilitate the monitoring of activities.
The Head of MEAL will ensure the use of efficient tools and the implementation of appropriate methodologies for the collection and analysis of field data. He/she will ensure the accountability of the TGH projects in all the intervention zones of the NGO in Ukraine, by developing adequate protocols and strategies for each project.

Under the supervision of the Deputy CD for Program and in close collaboration with the Program teams, technical Coordinators, the Grants manager and the Technical Units, the main responsibilities of the Head of MEAL are the following:

Setting up the MEAL system and coordination of the M&E activities

• Improve the existing MEAL system, in coordination with the program teams, the DCD for program, the technical coordinators and the technical units (data collection and processing system etc.).
• Ensure on a monthly basis that the data management system is able to meet donors’ expectations in terms of monitoring and evaluation.
• Ensure that a system for collecting and managing complaints at the level of beneficiary communities is effective and make any improvements in TGH’s accountability to its beneficiaries.
• Support the program teams and the technical units in the definition of surveys and evaluations (sampling, questionnaires, etc.).
• Propose strategic orientations in the monitoring and evaluation system on the mission.
• Develop and regularly update the country M&E strategy.
• Develop and regularly update an M&E work plan that includes all ongoing projects and planned M&E activities.

Data management

• Develop and oversee the implementation of appropriate data collection and analysis tools, methodologies (survey questionnaires, focus groups, key informant interviews, etc.) and data/information dissemination/use plans.
• Define the data in line with the projects’ indicators to be collected with the project teams.
• Work with project teams to collect data efficiently and quickly.
• Centralize databases and ensure that information is easily accessible to the D.CD for program and technical Coordinators in coordination with clusters or any other coordination platform.
• Support the program team and any consortium partners for which TGH is lead in monitoring the system in place.
• Support the data collection analysis, in coordination with the program teams and support the Grants manager in the drafting of donor reports and field reports.
• Collecting and helping to capitalize on good practice and lessons learned under each project, and ensuring that these are followed up as they are published.

Support to reporting activities

• Oversee data analysis and production of M&E reports.
• Oversee the provision of data to Project development teams for use in preparing reports to donors and other key stakeholders, as needed.
• With the collaboration of the Coordination, initiate the necessary needs surveys to ensure the relevance of project proposals.
• Contribute to donor project proposals and funding efforts (particularly the design of the logical framework and formulation of SMART indicators) and reports, through analysis and interpretation of findings.
• Provide, where relevant, awareness and expertise on M&Es to involved partners and other TGH-supported institutions.

Team management

• Lead on the recruitment of the MEAL department staff, develop the relevant capacity building plan and implement it.
• Supervise the MEAL team of the Ukraine mission.
• Train the Ukraine team in MEAL processes and techniques.
• Implement regular staff appraisals and HR follow-up.

Mission strategy

• Actively participate in monitoring the context and humanitarian needs in TGH’s areas of intervention and collect and synthesize available resources.
• Lead on identifying the required needs assessments and developing the relevant methodologies and implementation modalities.
• Identify and design innovative practices to increase the effectiveness and efficiency of M&E procedures and project management and integrate them into the M&E country strategy.

Capitalization

• Contribute to the proactive dissemination and use of knowledge gained through M&E activities among operational team.
• Organize and facilitate training sessions to capture best practices and lessons learned at project close-out or as needed.
• Document and share lessons learned and best practices and ensure that the knowledge gained contributes to project improvement and influences the strategic development of future projects and activities.

Implement the TGH Complaint & Feedback Mechanism

• Establish, evaluate and monitor the functioning of the country Complain & Feedback Mechanism (CFM) in line with TGH procedures.
• Act as the main CFM Focal Point and ensure that beneficiary, staff and partners complaints/returns are properly captured, analyzed, addressed and processed in a timely manner and used by the coordination team.
• Oversee proper management of the CFM central database.
• Work to ensure that TGH staff, partners and contractors understand and are skilled in the procedures of the CFM.

Other

• Represent TGH at high-level national forums, such as M&E technical working groups.
• Participate when possible in conferences and workshops related to M&E and keep abreast of best practices and new knowledge in the M&E sector.

This list of responsibilities could be modified according to the needs.

Profile

• Significant experience in monitoring and evaluation, preferably in a humanitarian context and multi-country or consortium projects.
• A university degree in a field related to data management or information systems (computer science, statistics, etc.).
• Excellent command of IT and data management tools in both Microsoft and Google environments (Excel/Google sheets, Google Data Studio, Google drive and workspace). Excellent command of Kobo Mobile Data Collection platform.
• Full proficiency in English.
• Sound knowledge of project cycle management, and its tools, and best practices.
• Experience with participatory appraisals.
• Demonstrated technical skills in results-based monitoring, development of CRM (Complaint Response Mechanism) procedures, data quality assurance, capacity building of staff on M&E.
• Sensitivity and knowledge of mainstreaming gender and diversity, ethics and do no harm across all MEAL processes.
• Good organizational and communication skills with international and national staff.
• Teamwork and team building skills, capacity building skills.
• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently and under pressure.

Information

Location: Ukraine – based in Lviv (relocation of the coordination under discussion)

Duration: 12 months subject to funding, from March 2023

Conditions: Salaried contract, gross monthly salary €2 300 to €2 800 according to experience, monthly per diem €600, medical coverage of 100% + repatriation insurance + provident fund, accommodation, international and local transportation as part of the mission. No family duty station.

TGH has chosen a deliberately simple and transparent remuneration policy, accessible on our website www.trianglegh.org
The salary levels advertised in our job offers are set within the framework of the salary scale and are not open to negotiation.

More information on www.trianglegh.org, under “JOBS”.

TGH reserves the right to end the recruitment process as soon as a candidate is positioned.