Head of Human Resources

CTG overview:

• CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
• CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
• Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
• Visit www.ctg.org to find out more

Overview of position:

• CTG is advertising this TOR on behlf of Hart our sister company (part of the Chelsea Group – https://chelseagroupworldwide.com/). Candidates applying for the role must have relevant experience matching the below TOR.

Role objectives:

• Primary role is to strategically partner the business units by providing support in performance management, employee relations, recruitment & selection, succession planning & the end to end life cycle of an employee. To administer & manage the overseas Security Managers & Intelligence Analysts contract Hart has with the FCDO.
• This includes managing the day to day operations around recruitment, human resources, client & contractor interaction & all travel arrangements. It also entails the financial management of the contract which includes invoicing & budget management.
• The role holder will also act as the nominated contract representative to the FCDO taking responsibility for all aspects of contract management for the client(s) including quality assurance.
• The jobholder will represent Hart in the UK as & when required by management which include attending meetings & events & supporting Hart’s parent & sister companies. Must be within an hour & half from London, as there will be traveling into London required from time to time. (Highly desirable to be within 2 hours from London).

Project reporting:

• This role reports to the line manager.

Experience & knowledge:

• Minimum 10 years’ experience in a HR role.
• Minimum of 5 years experience in a senior HR role with previous management experience of subordinates to drive consistent HR support in an international diverse context.
• British national & UK based.
• Clear criminal record.
• Experience & understanding of risk management industry.
• Experience of working in austere & challenging environments.
• Previous experience with performance management cycles, including reviews, 360 degree feedback, disciplinary matters.
• Understanding of local laws of the countries Hart operates in.
• Previous experience with the end to end recruitment & selection of employees & contractors.

Job specific technical / functional / professional competencies:

• Formal qualification in Human Resources / Administration at Degree level or equivalent with relevant experience support.
• Project Management / PRINCE 2 qualification or equivalent.
• Understanding of working with a UK govt. organisation.
• Leadership, analytical, decisive but consultative, capable of innovative thinking & managing change.
• Commercially astute with sufficient understanding of budgets, linking the strategic direction of human resources & manning budgets.
• First class oral & written English communication skills, development & ongoing review of policies that reflect the business operations to achieve compliance & consistency.
• Capable of negotiating effectively.
• Strong organizational & administrative skills.
• End to end cycle of recruitment & selection activities aimed at attracting a high standard of candidate to build company strength.
• Ability to travel to Hart operational environments.

Team management:

• Team management experience is desired for this role.

Further information:

• Qualified female candidates are encouraged to apply for this role.