Head of Delegation – Jordan

Position Start Date : 01.07.2024

Duration : 24 months with possible extension

Location : Amman, Jordan

Status : Accompanied

Terre des hommes does not set closing dates for this position; recruitment is on-going until the position is filled.

Tdh :

Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss organisation for child rights. In 2022, we supported 2.6 million children and members of their communities around the world. We trained people who in turn supported a further 4.5 million children and members of their communities.

Context :

Tdh works in Jordan since 2007, in close collaboration with recognized local partners, with current funding from SDC, ECHO, AFD, Netherlands MoFA and the Australian Embassy.

The main office of the delegation is located in Amman (Jordan) and there is an operational hub in the EJC camp, in addition to several other areas of implementation through local partners. The Jordan delegation comprises around 30 employees and 50 volunteers and works with six local partners.

Tdh implements a resilience-based approach aiming to strengthen the whole system for the benefit of refugee communities and vulnerable host communities and Tdh multisectoral models of action provide support to children, youth, family/caregiver and communities while working on capacity development of key local – formal and informal – actors. Over the decades, Tdh – one of the Child Protection leading agencies in Jordan – has developed specific expertise in Protection and Migration and Access to Justice (A2J) programs – via direct implementation and through local partners.

Responsibilities :

As representative of the organisation, the Head of Delegation coordinates and manages all activities linked to Terre des hommes in Jordan: external representation and networking, fundraising, staff management, safety and security, finance, and administration, oversees operations at country level. He/she supports Terre des hommes advocacy at national level and when possible, at the regional level. Builds and manages partnerships. He/she manages and develops the organisation’s country strategy jointly with the Operations Unit in HQ.

Overarching responsibilities :

• Under the supervision of the Deputy to the Operations Manager, he/she ensures the proper functioning of operations at the national level; as such he/she represents the Foundation in the assignment country.
• He/She directs and supervises all activities connected to the Tdh projects in his/her assignment country in line with the SP (Strategic Plan) and strategic orientations.
• He/She represents Tdh (including legally) and promotes the entirety of its remit in the assignment country.
• He/She demonstrates ethical and exemplary leadership in order to maintain the Foundation’s good reputation and leads all the delegation’s collaborators in a shared vision in compliance with the Foundation’s strategic orientations.
• In collaboration with the programs and expertise, he/she develops the Strategic Plan of the Delegation’s operations in compliance with the general reference framework.
• He/She develops and guarantees the implementation of the Delegation’s Annual Operational Plans (AOPs) in compliance with the Strategic Plan and internal processes (budgetary management, HR and logistics management, quality and accountability).
• He/She guarantees the implementation of an operational risk-management system for the Delegation.
• He/She supervises and supports all staff attached to the Delegation.
• He/She ensures the Delegation’s internal and external communications.
• He/She feels accountable to the beneficiaries, collaborators, and donors.
• He/She makes sure that his/her teams and partners have learned the security policies and the general code of conduct and always comply with them.
• He/She is responsible for the security of the Tdh teams under his/her responsibility and is in charge of the security rules and the contingency plans of the country or countries under his/her responsibility.
• Manages and assumes ultimate responsibility for the risks and access aspects of the mission.

The full job description will be shared with the candidates selected to start the recruitment process.

Profile :

Education :

Master University degree in relevant field

Experience & Competencies :

• Minimum 5 years’ experience in a similar position.
• Prior experience in the Mena Region.
• Reliable and independent with a strong organizational capacity, decision-making and conflict resolution.
• Experience in developing partnerships, identifying new opportunities, and mobilizing resources.
• Experience of working with institutional and private donors.
• Experience in successfully managing various forms of partnership with National and International NGOs.
• Knowledge of Child Protection, A2J programs.
• Excellent interpersonal qualities: integrity, a capacity to judge and diplomacy.
• Proactive, rigorous and a results-driven attitude.

Languages :

Excellent oral and writing skills in English, Arabic an asset.

IT :

High proficiency with Microsoft Office Suite

Conditions:

• Swiss contract
• Gross monthly salary between CHF 5’200.- and CHF 5’700.- depending on experience -x13,36 months
• Insurances: sickness, accident, repatriation
• Annual leaves: 25 days/year
• Flights to duty station and back

Tdh Global Code of Conduct and Risk Management Policies :

• Fully complies with Tdh’s Global Code of Conduct and systematically reports any breach to the Code through the whistleblowing procedure: raises awareness within the Foundation on abuse and violence and the rights deriving therefrom, respecting the rights and dignity of children, members of the communities and our own Staff
• Commits to respecting Risk Management Policies including: Safeguarding Policies (Child Safeguarding Policy, Policy on the Protection against Sexual Exploitation and the Directive on Staff Misconduct at the Workplace), Safety and Security Policy and Anti-Fraud/Corruption and Prevention of the Financing of Criminal Activities Policies
• Commits to reducing the risk of abuse and harm by developing a culture of open and informed leadership within the organization and in our work with children and the communities in which we intervene in.

We offer an exciting and varied work, useful and meaningful, in a team that wants to make a difference for vulnerable children.

Are you interested? Do you want to face this challenge?