Head of Communications (HOC)

Employer: ISF Cambodia

Position: Head of Communications (HOC)

Commences: As soon as possible

Contract Type: Full-time (following successful completion of a three-month probation period)

Closing Date: 17th April 2023

Location: #1310, St. 89BT, Chamreunphal Village, Sangkat Boeng Tompon, Khan Meanchey, Phnom Penh, Cambodia

Website: www.isfcambodia.org

ISF OVERVIEW

ISF Cambodia (ISF) is a Cambodian based charity with over 17 years of experience using education and sport to change lives. Our aim is to make a fundamental and lasting change in the lives of some of the poorest and most disadvantaged children and their families in Cambodia.

Our Education Programme focuses on children in the slums of the Cambodian capital Phnom Penh, whose extreme poverty means they have never gone to school or have had to drop out. We provide them with a quality education and healthcare whilst working closely with their communities to lift entire families out of poverty. Through our grassroots Football Programme, we work directly with 4,000 youth, promoting equality and providing opportunities to those marginalized by poverty, disability, HIV and gender.

ISF is looking for a highly motivated individual who can fulfill the position of Head of Communications. The successful applicant will be a highly motivated individual with excellent team-working and communication skills, seeking to learn and further develop their skills working for a non-profit organization.

Job Purpose

Reporting to ISF’s Chief Executive and leveraging extensive international marketing expertise, the Head of Communications will develop and implement an innovative communications and marketing strategy to build upon, promote and enhance ISF’s national, regional and global recognition and brand. This role is key to supporting ISF’s objective of increasing partnerships, engagement and donations.

Accountability and Relationship:

• Reports to the ISF’s Chief Executive;
• The HOC is part of the senior management team. S/he will manage a small Cambodian-based team, motivating them to deliver innovative, high-quality content. S/he will work closely and collaboratively with ISF’s Development and Local Fundraising team to coordinate overlapping projects (e.g. fundraising campaigns and events) and ensure cohesive and consistent brand and messages are disseminated.

Duties and Key Responsibilities:

Strategy Development

• Develop and implement a comprehensive communications and marketing strategy that will enhance ISF brand and increase awareness and audience engagement with ISF whilst meeting organizational objectives;
• Conduct regular market research to identify trends and opportunities and monitor engagement levels;
• Establish a cohesive and effective approach to internal communications and information sharing;
• Develop and implement systems and processes to enable monitoring and tracking, and use this information to directly inform future digital media initiatives;
• Develop systems and processes to leverage engagement and the best outcomes from events and media articles.

Marketing and communications

• Manage ISF presence including websites, social media and online communications platforms and create engaging content;
• Track and monitor website traffic and performance to identify areas of improvement;
• Build and maintain relationships with key local and international media liaisons which result in greater exposure for ISF;
• Work in close collaboration with programme teams to uncover new and exciting stories, and leverage them to get maximum media exposure.
• Develop content for website and social media platforms to engage donors and funding organizations;
• Oversee the development of case studies, blogs, newsletters, and press releases;
• Work in collaboration with the development and local fundraising teams to develop, implement and manage marketing and online fundraising campaigns across multiple social media platforms and oversee the development of necessary materials to support specific campaigns/events. Collaborate with internal stakeholders to ensure campaigns are in line with organizational objectives;
• Analyze trends and track results of campaigns to identify high-performing channels and inform future campaigns;
• Collaborate with the development team to ensure consistent messaging is delivered to donors, stakeholders, staff and the public;
• Work with videographers/ISF communications team to plan and script videos for fundraising and awareness-raising purposes;
• Design high-quality reports/presentations as needed;
• Ensure strong and consistent branding across the organization;
• Work in collaboration with the Head of Development to organize fundraising events, such as galas, auctions, and charity walks, producing high quality promotional materials.

Desirable Skills:

• Strong understanding of photography and video clip shooting, scripting;
• Experience in managing WordPress sites and content, including creating and publishing blog posts, updating website content, and implementing design changes;
• Experience working and managing media and social media;
• Good in using Adobe Creative Suite, including software such as Photoshop, Illustrator, to create engaging and visually appealing materials.

Working hours: Monday to Friday, 7 hours a day plus ad hoc events as required

Benefits:

• 18 days annual leave a year plus public holidays;
• Seniority/severance payment according to Cambodia Labor Law;
• NSSF insurance;
• Training and professional development opportunities.