Guest Services Representative

Full time

Shift

Evening Shift

Description

Position Highlights:

• Competitive salary
• Benefits – Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b)
• Quality of Life:Flexible work schedules
• Advancement:Career growth opportunities
• Location:Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD

Description

• Full Time – Evening (4:30 p – 12:30 a) with an every other weekend commitment
• Location – Silver Spring

Responsibilities

• The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression of the organization by greeting, welcoming, and

assisting patients, visitors, and staff in a friendly and hospitable manner.

• Supports the Mission of Trinity Health and Holy Cross Hospital.

Required

What you will need:

• High School diploma or equivalent required.

Preferred

• One-year experience as a concierge, receptionist, nursing assistant or transporter in a healthcare setting is preferred.
• Excellent written and verbal skills.
• Must have the ability to articulate information in a clear and concise manner.
• Highly motivated to work as a team member and take initiative to provide patients/guests with a positive patient experience.
• Ability to handle multiple assignments simultaneously.
• Knowledge of Microsoft Office Applications, must be proficient user of email.
• Bilingual in Spanish/English – Preferred

About Us

Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland’s two largest counties — Montgomery and Prince George’s counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard toMinority/Females/disabled/Veteran(M/F/D/V) status.

Trinity Health’s Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health’s dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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