RECEPTIONIST

Established in 1981, GUESS began as a jeans company and has since successfully grown into a global lifestyle brand. Guess?, Inc. designs, markets, distributes and licenses a lifestyle collection of contemporary apparel, denim, handbags, watches, eyewear, footwear and other related consumer products. For more information about the Company, please visit www.guess.com.

At Guess, we are committed to our people and to the world as a team working to be a sustainable global leader in the fashion industry. Through principled leadership, we embrace diversity and cultivate the strength, pride and passion for what we do. Everyone in guess is aware the fact that everyone contributes to progress and make company grow,

We are a big family united by great human values: belief, hope, destiny, trust and respect.

The role is designed for those people ready to take new challenges, being courageous trying new things and with the will to make an impact in the company and in their career.

If you are inspired to evaluate new amazing professional challenges, this is the opportunity right for you!

Position:

PURPOSE OF THE JOB

The Receptionist will manage and support all activities related to Reception area being at the disposal of all Guess Departments for any kind of support.

CORE JOB RESPONSIBILITIES:
Welcoming, registering and assisting external visitors (clients, suppliers, candidates, agents)
Answering incoming calls, both national and international, managing the switchboard in an appropriate manner by ensuring that all messages are recorded and forwarded accurately
Receiving incoming post and distributing to the staff accordingly
Meeting room reservation and coordination, ensuring relevant equipment is onsite, and organizing room layout and any kind of support that is required
Organizing and recording all courier bookings in accordance with the company policy, managing the related documentation (bulletins, proforma invoice, etc…)
Ensuring that the Reception area is kept tidy and well presented in every moment of the day
Supporting on several fields Mr. Paul Marciano requests when in Lugano
Supporting their direct manager and other departments during Corporate Events organization (Line Opening, Townhall, Fashion Show, REM, OWOB, Christmas Party) as part of the staff and/or A hostesses
Supporting Executive assistants and Departments in administrative tasks upon request
Assisting Showroom sales associates in the organization of hospitality (refreshments, catering, etc..) of clients and partners
In coordination with the Travel Office, organizing car services for external guests upon request
Managing and sorting to different departments emails coming from clients/suppliers/candidates through “info” email account
Supporting the HR office when special initiatives are organized (ie: crazy sales Evites distribution), daily sending Happy Birthday emails with Guess gift voucher to employees celebrating their birthday, welcoming candidates and taking care of their filling the application form before the interview
Constantly in touch with General Services office in coordinating and supporting them in the following activities: internal distribution of inbound parcels, parking places management for employees and guests, orders to Dallmayr of water and coffee material, company cars keys distribution and collection

Requirements:
Bachelor’s degree or Diploma in Languages or Communication and/or similar field
Previous experience as a Receptionist would be a plus
Passion and attitude in fashion field
Being flexible and with high level of cultural sensitivity
Excellent oral and written communication skills
Having good interpersonal skills: being polite, a good listener, always smiling and with excellent customer service skills
Be able to meet people’s needs and find solutions in a timely manner
Be able to relay information to others, interact and well communicate at all levels of the company organization with tact and diplomacy
Precise and with strong attention to details
Critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Good judgment, proven responsibility and trustworthy in handling confidential information
Well organized, having the ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities and work both independently and in a team environment
Proficiency in Microsoft – Excel, Word, PowerPoint
Excellent knowledge of English Language, any other language is a plus

Other information:

Be part of a progressive and sustainable global company which is performing extremely well and is having an exceptional growth in a competitive and tough market.

We offer Career development, Learning opportunities, Competitive compensations, Reserved discounts, Awesome coworkers!