Global Sales Development Intern

Make a Difference 

Contribute to meaningful outcomes for the Global Sales Development function that create amazing experiences and long-standing relationships with our customers. 

Experiences that Matter 

By working cross-functionally you’ll be able to sample and influence the incredible culture of learning, diversity and togetherness that make our company the best place to work in the UK (Glassdoor 2022). 

Personal and Professional Development 

With structured multi-discipline training and enablement, you’ll gain valuable exposure to multiple facets of the sales, marketing and operations strategies in a fast moving, high-growth technology business. 

What’s in it for you? 

As a Global Sales Development Intern, you will have the opportunity to play a pivotal role in shaping and executing our future growth plans, with a focus on early stage, high value sales engagements.  As well as truly understanding the part you’ll play in supporting ServiceNow, you will have the opportunity to collaborate and learn key skills from across our go-to-market organisation including sales, solutions and marketing.   

From accelerating our lead management process, to defining and delivering tactical campaigns backed up by accurate data gathering and analysis you’ll be influential in shaping our regional revenue growth.  In tandem you’ll develop core skills in sales process optimisation (from opening to pitching and closing), marketing campaign management (definition, delivery and measurement) plus regional business strategy design and delivery, all whilst building relationships that mean you’ll feel part of something that goes beyond just a place of work and learning. 

What you get to do in this role 

The GSD Intern supports our Sales Development, Account Management and Marketing teams in building customer and prospect engagement strategies, as well as shaping internal processes that contribute towards our regional business growth goals.  This includes, but is not limited to:  

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities 

• Profiling and prioritising major accounts within our four-tier classification structure 

• Align with Marketing in defining and executing demand generation campaigns 

• Determine and validate where ServiceNow solutions address customer pain points 

• Support the evolution of our sales collateral and document libraries, for example high value tender responses and industry intelligence resources 

• Understand the value of our data and support best practice around database hygiene 

• Augment our cross-functional relationships by supporting internal focus groups such as the Culture Champions and Diversity, Inclusion and Belonging teams. 

Qualifications

To be successful in this role you have 

• A creative and business-focused mindset 

• A basic understanding of technology, Cloud computing and SaaS offerings 

• Willingness to take ownership and responsibility 

• Thirst for knowledge and a proactive approach to learning and development 

• An interest in pursuing a sales or marketing career 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.