Global Change Manager (Safeguarding & Counter-Fraud) – 12m FTC, part time

The Opportunity

Save the Children International has an exciting opportunity for you to join our team as theGlobal Change Manager (Safeguarding & Counter-Fraud ARC Change Agenda) – part time in the UK (London or Remote) or any existing Save the Children International Regional or Country office worldwide.

Role Purpose:

Save the Children has agreed an ambitious new strategy for 2022-24, which requires us to work in some of the world’s toughest and most complex operating environments. The Safeguarding and Counter-Fraud teams work to ensure that the organization has effective prevention, awareness, reporting and response systems in place, so that the organisation’s resources are geared expressly in service of the most marginalized children and communities, and that they are not harmed through our programme delivery.

The Safeguarding and Counter-Fraud teams both sit within Save the Children’s Risk Facilitation Hub. We are looking for a Global Change Manager (GCM) to support the Risk Facilitation Hub to implement a project jointly being designed and implemented by the Fraud and Safeguarding teams. The role will report into the Global Safeguarding Director.

The joint project is known as the ARC Change Project, and it commenced in Q3 2022. It comprises a comprehensive workplan to harmonise and strengthen our joint approach to awareness, prevention, reporting and responding. Both teams face similar issues, such as rapidly increasing reporting volumes commensurate with increased awareness, and an expanding compliance landscape, which places growing demands on implementing offices. To continue to deliver and improve quality without increasing pressure on the frontline, we have created an ambitious set of interventions including to:

• Review and align triage models
• Align investigation toolkits and streamline procedures
• Create a pool of trained professional investigators across the organisation
• Develop a certified investigator training pathway and community of practice
• Align our awareness raising approach
• Provide standardised induction and support to first line of defence
• Create a quality assurance model for investigations
• Improve data analysis and regular performance monitoring

The project is already underway with a large portion of design work completed. The next phases will focus on content creation, testing and stakeholder engagement, development of implementation plans and rollout. The projected completion date is June 2024.

The project team currently consists of a small number of dedicated staff from the Safeguarding and Counter-Fraud teams including the Interim Global Safeguarding Director, Interim Counter-Fraud Director and subject matter experts within these teams.

The Global Change Manager for the ARC Change Agenda will work closely with the project team to agree priorities, develop a revised and robust change plan, and monitor progress against this plan. You will be accountable for the development and delivery of all required change interventions needed across the workstreams, as well as ensuring the relevant leadership alignment required to support subsequent phases of the transformation journey. You will play a key role in managing the implementation and rollout of the activities produced in the design and creation phases. You will also support in preparing progress reports for submission to the Board and senior stakeholders in the organisation. You will work closely with the Interim Global Safeguarding Director and Interim Global Fraud Director throughout all phases of the project.

EXPERIENCE AND SKILLS

Essential

• Demonstrated experience and capability in change management and supporting the delivery of major projects in regards to business processes and systems within a large and complex international organisation as well as changes to organisation structure and ways of working
• Experience of working across project phases to deliver change management oversight and interventions
• Demonstrable ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage
• Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in
• Excellent communication, stakeholder management and interpersonal skills. Engaging as well as assertive, influencing and negotiating
• Affinity, knowledge and experience of working within a standardised project/change methodology
• True passion for results, responsibility and proactivity
• Competent in MS Word, Excel and PowerPoint
• Able to effectively work and manage self in a volatile, uncertain, complex, and ambiguous (VUCA) environment

Desirable

• Ability to speak one of the additional Save the Children core languages including French, Spanish and Arabic
• INGO experience

We can offer circa £60,000 per annum (If based in the UK) with an option of flexible working hours. If the role is based outside of the UK, National Terms & Conditions (including pay and benefits) will apply.

This role can be based in the UK (London or Remote) or any existing Save the Children International Regional or Country office location on approval, provided the successful candidate has proof of eligibility to work from the preferred location for the duration of the contract.

Where we Work – Where We Work | Save the Children International

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.