Studio M Al Barsha
Supervise the day to day operation in front desk.
Assist the Duty Manager with daily Front Office operations.
Provide prompt service and actively seek opportunities to drive Guest satisfaction.
Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments.
Manage, resolve or escalate any and all Guest complaints quickly.
Work with all facilities and services provided within the hotel and identify opportunities
for up-selling and promoting new or ongoing events.
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations.
Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule.
Do the credit limit check on daily basis for all guest in house.
Ensure to enroll all guest daily basis for our loyalty program (MY MILLENNIUM).
Do the front office trainings accordingly the SOP’s.
Serve your role and Team in an environmentally-conscience manner.
The candidate should be/have:
Locally available with 1-2 years hotel work experience.
Excellent communication skill.
For application, send your CV through [email protected]
Assist the Duty Manager with daily Front Office operations.
Provide prompt service and actively seek opportunities to drive Guest satisfaction.
Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments.
Manage, resolve or escalate any and all Guest complaints quickly.
Work with all facilities and services provided within the hotel and identify opportunities
for up-selling and promoting new or ongoing events.
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations.
Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule.
Do the credit limit check on daily basis for all guest in house.
Ensure to enroll all guest daily basis for our loyalty program (MY MILLENNIUM).
Do the front office trainings accordingly the SOP’s.
Serve your role and Team in an environmentally-conscience manner.
The candidate should be/have:
Locally available with 1-2 years hotel work experience.
Excellent communication skill.
For application, send your CV through [email protected]
To apply for this job please visit www.linkedin.com.