Front Office Coordinator

Summary: The Front Office Coordinator is responsible for overall front desk activities and office coordination; including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and assists on projects and any additional administrative support necessary for the organization.

Job Duties:

• Provide exceptional customer service in person and virtually to staff, vendors, and clients
• Oversee the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Coordinates with the Area Director for overall activities for the front office, including training, scheduling, and supervision of front desk volunteers and staff coverage
• Maintains front office Standard Operating Procedures manual
• Oversee office supplies: organizing, maintaining, and completing the monthly purchase order
• Assists with new staff onboarding training, including mailboxes, office supplies, phone orientation, and security
• Maintain conference rooms needs, assists with set-ups for meetings and groups including meal coordination when needed
• Coordinate with Operations team to facilitate equipment management, purchasing and set-up as needed
• Participates as needed in special projects to support Area Director and/or office
• Other duties as assigned as this is not an exhaustive statement of duties, responsibilities, or requirements.

Job Requirements:

• Ability to maintain cooperative working relationships with other a variety of departments internal and external
• Proven ability to handle confidential information and work with minimal supervision
• Be service-oriented with the ability to pay attention to details in a fast-paced environment
• Ability to work autonomously
• Proven ability to work in an environment with competing priorities and successfully manage stressors

Job Qualifications:

• Excellent computer skills including Microsoft Office applications (Word, Excel, and Outlook)Excellent oral and written communication skills; including the ability to speak and write effectively and to analyze, edit, review and interpret complex material
• Excellent interpersonal skills and flexible attitude
• Must have reliable transportation, maintain Texas valid drivers license and insurance coverage for the vehicle, and willingness to drive to off-site locations, highly preferred
• High School graduate or equivalent required; college degree preferred.