Front Desk Receptionist and Telephonist

Position Classification: Telephonist Level 3

Remuneration: $31.35 – $32.01 per hour

Location: Milton Ulladulla Hospital

Requisition ID: REQ291451

Applications Close: Monday, 18 April 2022

Various Temporary Full Time and Part Time contracts for up to 12 months with the possibility of extension subject to funding.

An eligibility list will be created for future Full Time and Part Time vacancies.

What You’ll Be Doing

This position will provide administrative support services for Milton Ulladulla Hospital. The incumbent is required to:

• Provide effective front line customer service including reception and telephonist duties.
• Undertake accurate and timely data entry.
• Perform financial support activities such as purchasing, claim validation and inventory management.
• Provide secretariat support and prepare correspondence on behalf of managers.
• Action workforce activities associated with the recruitment, on-boarding, payroll, deployment, development, leave and rostering of staff.
• Deliver accurate and timely recording of patient information and processing of medical records.
• Maintain general administrative support for the Hospital and staff.

All NSW Health workers are required to have received two doses of a TGA approved COVID-19 vaccine as of 30 November 2021 OR have an approved medical contraindication certificate. You will be required to show proof of your COVID-19 vaccination status prior to securing this role.

Illawarra Shoalhaven Local Health District is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

Please note: Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Successful applicants to the role must provide certified documentation of vaccination history and pathology as part of their recruitment documentation. The applicant must be certified as compliant with https://www1.health.nsw.gov.au/pds/Pages/doc.aspx?dn=PD2020_017 before employment can commence.

Your claim against the selection criteria is the most important part of your application as it will help determine whether or not you have met the standard of response required by the panel to be eligible for an interview. You should read the Position Description and then address the selection criteria for the role, giving examples where required. Applicants are encouraged to review the following information on Applying for a position within NSW Health at: http://www.health.nsw.gov.au/careers/guide/nswhealth/Pages/apply-for-position.aspx

• Demonstrated reception/administrative experience working in a busy environment with proven capacity to show initiative, problem solving, prioritisation and attention to detail.
• Proven well-developed interpersonal skills with a focus on customer service.
• Demonstrated high level written and verbal communication skills.
• Demonstrated initiative and ability to meet deadlines.
• Demonstrated ability to work independently and as part of a team.
• Proven experience working with database systems and Microsoft Office applications.
• Understanding of, and commitment to, patient confidentiality.
• Evidence of a flexible approach and ability to adapt to change.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Gail Ward on [email protected]

Agency: Health