National Trust
We’re looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
- Benefits: we want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
- Hours: 0 hours This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
- Salary: £11 per hour
- Duration: Fixed term contract 03 Jan 2025
- Interview date: 06 Feb
What it’s like to work here
To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.
You’ll be based at Plas Newydd.
For more information, please read the role profile attached. You’ll also find a Welsh copy of the advert & role profile attached.
What you’ll be doing
As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.
Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.
Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.
You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Who we’re looking for
No experience is needed, but we’d love to hear from you if you’re:
- friendly and adaptable, with a positive ‘can-do’ approach.
- enthusiastic and willing to learn.
- a people person, who cares about communicating well and giving great service.
- aware of health and safety compliance.
- a problem solver, who’ll can lead and support a team every day.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
To apply for this job please visit careers.nationaltrust.org.uk.