FinOps Manager- US Payroll, Quick Pay

The Payroll Training Specialist role is an advocate for learning and development of the Payroll associates. Payroll Trainers play a pivotal role, as they are responsible for introducing new hire into Amazon’s culture, and work hand in hand with Training Specialists, upstream teams, and Managers in driving growth in the Payroll. This position facilitates training of all Payroll Associates and serves as a role model and mentor for the team.

• Responsible for training delivery of approved training content for all new hire classes, refresher sessions, continuing education, and launch trainings.
• Facilitate learning in the classroom by organizing and presenting material in a way that is optimal for the learning experience.
• Effectively manages classroom environments (both vILT and in-class) to maximize learning.
• Bridge any gaps between understanding and execution for trainees.
• Perform administrative tasks to facilitate the learning environment and components on the agenda.
• Facilitate learning in the classroom by organizing and presenting material in a way that is optimal for the learning experience
• Work closely with the Training assistant, Training manager, Training specialists, partner teams and stakeholders in the preparation and coordination of training events.
• Compile course evaluations and produce summary reports of participant feedback.
• Coordinate the new hires’ nesting week by providing support, leading daily huddles and suggesting training refreshers based on feedback obtained from the mentors and the huddles.
• Work along with the Trainer Assistant designated for the class for help with training, equipment, and basic logistics for the training period and post training activities.
• Provide real time action and support during training.
• Report any errors in the training content for correction to the Training Specialists.
• Responsible for continuous self-development by keeping themselves abreast with current process knowledge, business processes, and policies.
• Support all the training initiatives in the Payroll Team.

Basic Qualifications

• Corporate/Process Training experience
• Strong verbal and written communication skills.
• Ability to interact and build rapport with employees of all levels
• Previous experience working with remote teams.
• Proven ability in delivering soft skills, technical skills, and system/ tools training.
• Proficiency with Microsoft Office tools such as Excel and Powerpoint;
• Strong preparation, organization, and time management skills.
• Ability to work on a flexible schedule which might be changed on short notice.

Preferred Qualifications

• At least 2 years’ experience in US Payroll.
• Demonstrated knowledge of adult learning, training practices, and certification programs especially in Payroll background (CPP/FPC).
• Experience in or demonstrated ability to lead people/teams
• Ability to adapt well to fast-paced environments with changing direction
• Experience with project specification, forecasting, and reporting
• Proven ability to identify defects and make recommendations for process improvements.

Company – Amazon Dev Center India – Hyd

Job ID: A1658710