Financial Coach

Job Overview: The Financial Coach will coordinate and provide financial counseling/coaching services for clients in programs across the local office.

Responsibilities: Include, but are not limited to:

• Provide 1:1 financial coaching and counseling to a caseload of clients including creating a personal budget, establishing a bank account, taking out loans, and establishing credit, as well as advanced asset building topics, including analyzing credit reports, techniques to build credit, and debt reduction as needed.
• Assess client needs and develop individual financial action plans with each client.
• Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes. Make appropriate referrals and integrate other wraparound supports (i.e., benefits, tax preparation) into counseling to achieve greater results.
• Support the creation of new workshops in budgeting, banking, and credit.
• Ensure that all training requirements are met for participants in budgeting, cash management, savings, and credit building. Ensure that participants complete the required training.
• Increase participant knowledge of financial services and credit offerings.
• Coordinate with the Career Development Coordinator on external outreach to banks and other community members to assist with client achievement of financial navigation and coaching goals.
• Accurately track participant attendance, data, follow-up services, and outcomes in ETO.
• Successfully complete and pass CNM (Central New Mexico Community College) Certified Financial Coach, participate in initial trainings and ongoing professional development trainings.
• Follow all programmatic, contractual, donor requirements and IRC standards of practice.
• Participate and attend community of practice (COP) calls for financial coaches.
• Participate in financial capability initiatives and wide events in schools and/or organizations.
• Build and maintain effective relationships with colleagues, banks, Volunteer Income Tax Assistance (VITA) tax sites, and community volunteers.
• Other related duties as assigned.

Job Requirements:

• Undergraduate degree preferred, or a combination of equivalent years of education and related work experience.
• Experience with financial education, counseling, and coaching.
• High level of familiarity with U.S. credit and banking system and experience with personal budgeting, banking, and credit counseling.
• Demonstrated ability to communicate well with people of varied backgrounds.
• High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams.
• Excellent organizational skills with a high level of attention to detail and computer literacy.
• Strong written and verbal communication skills, including ability to make presentations.
• Ability to work independently, be a self-starter and manage multiple tasks.
• Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired; including Russian, Spanish, Dari, Farsi, and/or Pashto.[JB1]

Working Environment***:*** Standard office work environment, along with some field work, including local travel to employers, and other community-based partners. Three days in-person and two optional remotes days per week depending on work events scheduled.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.