Finance & Operations Manager

PFSCM is recruiting to fill multiple positions for anticipated global healthcare supply chain (GHSC) proposal(s). The anticipated project(s) will work to procure and deliver priority health products for a number of priority program areas (HIV/AIDS, diagnostics, malaria, family planning, and maternal and child health), improve the capacity of global health supply chains and enhance the ability of in-country supply chains to support end-user health commodity availability. The project(s) is/are expected to support countries to build resilient and sustainable supply chains which deliver high quality, life-saving pharmaceuticals and medical supplies to support the highest possible level of health and quality of life for all its citizens. If awarded, the project(s) are anticipated to start early-2023.

Responsibilities: The Finance & Operations Manager is responsible for the GHSC contract’s overall daily operational systems, financial management, and administrative activities. The F&O Manager is expected to plan and direct the core business operations functions, including, contracts, finance, and administration. This role is responsible to work in coordination with PFSCM’s Accounting, Communications, Facilities, Human Resources, and Quality & Risk Units to achieve the project goals.

The Finance & Operations Manager is responsible to direct and manage the Finance & Operations staff with proficient managerial capabilities and support change management efforts toward continuous improvement. This position is responsible for team performance on key performance indicators and staff management, development, support, and coaching of F&O staff.

Specific responsibilities

• Ensure compliance with project award terms and conditions and client regulations.
• Establish efficient systems for carrying out project financial and administrative functions throughout the life of the project ensuring appropriate and effective use of resources.
• Conduct risk analysis/assessments and develop measures to better mitigate and manage risk.
• Oversee the administration actions for partner organizations including; development and modifications of subcontracts for partners; issuing approvals and amendments; reviewing and monitoring budgets; approval of invoices; and maintaining positive working relationships with all PFSCM Units and partners. Ensure adequate risk analysis is conducted on current and potential partners.
• Serve as a general resource to project staff on compliance and management.
• Oversee the preparation and issuance of RFPs for new procurements under the award; oversee and manage purchase orders, subcontracts, and agreements.
• Review and oversee operations and procedures; develop approaches to contain costs, improve cost effectiveness, and streamline financial management, provide capacity building support to other program staff to enhance their knowledge of client rules and regulations.
• Oversee preparation and submission of monthly internal financial reports, quarterly donor financial reports and invoices, and other financial reports required by the agreement, and oversee the response to periodic USAID requests for pipeline analysis and projected expenses.
• Oversee F&O support to field offices in collaboration with the Project Director. Develop systems for strong finance, contract, and administrative system monitoring and processing in the field offices.
• Oversee PMO and field office financial and administrative start-up and close-out activities ensuring compliance with all reporting, administrative and contractual requirements, working with relevant PFSCM Units.
• Oversee the development and improvement of standard operating procedures and key performance indicators; monitor function performance; resolve performance deficiencies and complaints; and ensure continuous improvement.
• Lead and manage the Finance & Operations Unit in full accordance with PFSCM policies, standard operating procedures, and work instructions.
• Manage staff and team performance at a global level and individual staff level (including external and internal KPIs), and periodically evaluate the performance of individual staff.

Qualifications: Professional and Technical Knowledge

• Master’s Degree in Finance, Accounting, Project Management, or other related area or Bachelor’s Degree in a relevant area plus 5 additional years’ experience.
• Professional accounting qualification and MBA (financial management specialization) is desired.
• 10+ years in (min. 6 years with USAID funded projects) as Finance & Administration lead for international development projects that implement at a global scale.
• Strong understanding of USG funded project implementation and assistance and acquisition rules and regulations.
• Experience minimizing financial and administrative risk and ensuring accountability in complex, high-risk implementation settings.
• Experience working closely with donors, especially USG, and developing financial monitoring and reporting systems to meet donor needs.
• Proven ability to use standard accounting and spreadsheet software, Costpoint and PowerBI preferred, with advanced computing skills in standard software systems.
• Willingness to travel internationally, and perform other duties as needed.
• Must be eligible to work in the United States of America.

Interpersonal skills/Communication

• Strong negotiation skills and contracting and service-level agreement management experience with vendors.
• Experience successfully managing external relationships with a wide variety of stakeholders in multi-cultural environments and in diverse locations internationally, including senior US and foreign government officials.
• Strong interpersonal skills with client relations and customer service experience and an ability to work across disciplines and in diverse locations internationally; strong sense of discretion, particularly on confidential/sensitive matters.
• Excellent written and oral communication skills. English fluency required, including speaking, writing, understanding, and reading.

Continuous improvement/Innovative

• Experience with continuous improvement initiatives and change management activities.

Priority Setting, Problem Solving, & Detail Orientation

• Strong organization skills with an eye for details, ability to plan, prioritize, and implement day-to-day operations in a timely manner in a fast moving, dynamic and time-bound environment.

Leadership/Strategic Thinking

• Strong action management including the ability to manage project in the most cost efficient manner; resourcefulness, initiative, maturity of judgement, and the ability to make sound decisions under pressing conditions.
• Strong leadership and teambuilding skills and proven ability to recruit, direct, train, and empower a team of personnel.