Faculty Education and Student Experience Manager

Do you enjoy a busy role with the ability to make a positive impact across our education activities? Are you a strategic problem solver with strong experience in operational delivery and building effective collaborations? Are you ambitious to make clear improvements across our education portfolio?

Are you interested in working for one of the biggest and best providers of engineering research and education in the UK?

If so, we have an exciting opportunity for an enthusiastic Faculty Education and Student Experience Manager. Working in collaboration with the Faculty’s Education leadership team, you will look for opportunities to improve and deliver our Strategy for Education and Student Experience. Acting as the Faculty specialist in relation to student related education issues, you will also deliver improvements to academic and administrative activities.

You will be ambitious in developing plans to ensure outstanding operational delivery across student support professional staff in the Faculty’s seven academic departments and interdisciplinary programmes. This will involve undertaking analysis, identifying and sharing examples of good practice and then leading interventions as appropriate. Ensuring professional services staff continue to develop their services and operating models with values and behaviours that put the staff and student experience at the heart of our educational activities will be essential.

The role is part of the Faculty’s Central Services team which provides leadership for professional services across several areas and works closely with the Faculty’s Executive Board and Directors of Education. Our central services team is recognised for the contribution we make to realising the Faculty of Engineering ambitions, improving delivery of Faculty strategic priorities and achieving high value services for departments.

This is a significant leadership role, with the opportunity to positively impact on the performance of the Faculty. Experienced in delivering change in an education context, you will be an outstanding communicator and leader who is confident, eloquent and able to work with staff at all levels to establish effective collaborations across the organisation and beyond. Our team is looking for a highly organised, strategic and methodical individual, who is also flexible, calm and resilient. The ability to think, plan and act strategically and to develop and deliver strategies and plans effectively to support strategy and objectives is also important.

We are committed to exploring hybrid and flexible working opportunities which benefit the individual and University.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

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