
Confidential
The role holder is responsible for leading and directing the leasing function of our Retail department in order to identify, attract and close business development opportunities across the retail portfolio, including both new and current clients. The role holder is also responsible for providing a seamless customer service process for clients to improve customer satisfaction, customer retention & achievement of overall revenue targets across the portfolio. Lead the development and refinement of the Retail strategy and business plan to ensure the division maximizes its short, medium- and long-term profitability and return to its shareholders.Identify, prioritize and project manage strategic initiatives that span but are not limited to business development, key industry segment, and customer targeting initiatives, operational efficiency initiatives, tenant acquisitions, policy and process introduction, and enhancement initiatives.Advise management on commercial opportunities, developments, customer and business needs, added-value services, promotions, etc., and raise appropriate recommendations for consideration and approval to support business growth and sustainability.Develop the Retail leasing plan and strategy in line with the overall Retail strategy to ensure all retail assets are fully leased in line with the tenancy mix and earn the desired returns to meet the overall targets for the retail function.Direct the leasing services for all the retail portfolio and ensure proper planning and execution of activities to maximize occupancy rate and ensure the highest revenue return on the assets.Lead the team to research, analyze and make recommendations concerning prospective tenants for Malls / Retail Destinations / Community Centers based on client financial strength, tenant mix, and return on investment. Provide recommendations to the Retail Tenant Selection Committee & Asset Management committee on proposals submitted.Pursue local and international tenants within the targeted use categories via regular and systematic canvassing, cold calling, and networking.Direct and oversee the process of negotiating new leases, acquiring new business opportunities based on prevailing market rates, evaluation of properties, lease rents, and available properties in order to achieve the revenue targets.Drive the development and maintenance of effective key business relationships with all relevant external/internal entities with the highest standards of business ethics, whilst promptly attending to all critical issues in order to ensure the services required by the organization are delivered most effectively.Monitor implementation of leasing plan continuously and make appropriate decisions to correct deviation from plan whilst guiding the team to respond effectively and quickly to any change in the business environment.Direct and review the continuous improvement of sales practices considering ���international best practice���, changes in international standards, and changes in the business environment which demand proactive action plans.Provide leadership within the function, setting individual objectives, managing performance, developing, and motivating staff, provision of formal and informal feedback and appraisal in order to maximize subordinate and departmental performance in the pursuit of the Department���s objectives.Minimum Qualification:Bachelors��� degree Business Administration / Marketing / or any related field. Masters��� degree preferred.RERA certification preferred.Experience:Minimum 12 years of experience in retail leasing / sales with at least 4 years in a managerial level position.Middle East experience is preferred.Technical Competencies:Thorough knowledge of RERA Regulations / RulesExcellent business development and sales skills.Advanced analytical skills.Excellent planning and organizing skills.Excellent interpersonal and leadership skills with the ability to lead teams in achieving results.Advanced negotiation & persuasion skills.Excellent customer relations and networking skills.Strong financial and business outlook and acumen.Excellent communication skills.
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