Ethiopia – Head of Support Services (M/F) – East Africa

Desired start date: 01/02/2024
Duration of the mission: 11 months
Location: East Africa

ABOUT US

SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association which, since more than 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their basic needs for food, water and shelter. Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI’s interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in some twenty countries, the SI teams – 3000 people in total, made up of expatriates, national staff, permanent staff at HQ, and a few volunteers – intervene with professionalism and commitment while respecting cultural norms.

ABOUT THE MISSION

SI is currently expanding its presence in East Africa and is looking for Country Directors to developp mission in new countries.

The team will be composed of an Head of Programs and Head of support Services, FCs will be deployed in the intervention areas. The mission is in the opening phase and the organization chart is evolving.

ABOUT THE JOB

GENERAL OBJECTIVES

The Head of Support Services (HSS) leads the support services of the mission. The HSS manages and coordinates activities of the following support department: Finance, Human Resources and Logistics, including supply. The HSS Support ensures the respect by all of Solidarités International HR, Finance, Logistics and supply processes, as well as compliance with donor requirement linked with the departments he is managing. He / She is the direct manager of the Finance, HR logistics managers. She/he participate to the design of the mission strategy.

ISSUES AND SPECIFIC CHALLENGES

Team management
Coordination and risk Management
Finance Tasks
HR Tasks
Logistics tasks
Partnership Management

PRIORITIES ON THE 2-3 FIRST MONTHS

Coordinate, participate to the setting up / recruitment, induction and training of the coordination support team
Support the launching of activities of ECHO and CDCS programs
Oversee the setting up of the coordination office
Oversee the implementation of regular administrative processes, in accordance with national regulations

YOUR PROFILE

DIPLOMAS

Master Degree in humanitarian/development studies, social sciences, management or other related discipline.

EXPERIMENT IN THE HUMANITARIAN SECTOR

+5 years

EXPERIMENT ON SIMILAR POSITIONS

3-4 years

TECHNICAL SKILLS

Strong knowledge of donors’ policies and guidelines. Experience with ECHO, BHA or CDCS
Experience working in contries with strong administrative regulations and in coordination with local authorities
Strong knowledge of principled-based and experience of diplomatic approaches
Good reporting and writing skills
Previous experience and achievements in working in consortium and strong partnerships with NGOs locals and internationals (MoUs, negotiations, governance…)
Experience of mission opening phase
Knowledge and experience of Si tools and processes
Knowledge and experience in SI sectors of expertise (WASH, FSL, Shelter) is an asset

TRANSVERSAL SKILLS

Proven management ability, including ability to motivate and develop skills of team’s members.
Excellent communication, networking skills, organizational and prioritization skills, ability to multi-task
Capacity to adapt and show organizational flexibility
Cross cultural sensitivity and great team player
Proven ability to develop adapted humanitarian vision and strategy
Capacity to engage and manage technical staff and curiosity towards their expertise
Experience working with SI (or a similar organization) is an asset
Prior experience in East Africa would be considered as an asset

LANGUAGES

English compulsory, knowledge of a local language would be an asset

SI WILL OFFER YOU

A salaried position:
According to experience, starting from EUR 2860 gross per month (2600 base salary + 10% annual leave allowance paid monthly) and a monthly Per Diem of USD 750.

SI also covers accommodation costs and travel expenses between the expatriate’s country of origin and the place of assignment.

Breaks: During the assignment, a system of alternation between work and time off is implemented at the rate of 7 working days every three months (with a USD 850 break allowance, allocated by Sl). To these breaks periods, SI grants one (1) additional rest day per month worked.

Insurance package: Expatriates benefit from an insurance package which refunds all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.

LIVING CONDITIONS:

Living conditions are quite good at Capital level, with an easy access to all essential goods and services. The security situation can be more tense and living conditions more dificult at field level.

APPLICATION PROCESS

Do you recognize yourself in this description? If yes, please send us your CV and cover letter!

Please note that CV-only applications will not be considered, and that the vacancy may close before the deadline.

Thank you for your understanding.

To learn more about Sl: www.solidarites.org

Solidarités International (SI) is determined to prevent and fight all type of abuse – all act of exploitation, abuse and/or sexual harassment (SEAH) against members of beneficiary communities or collaborators, fraud, corruption, violation of persons and/or property, funding of activities harmful to human rights – that could be perpetrated in the frame of its interventions. SI implements a zero-tolerance policy regarding acts of abuse, notably acts of SEAH.

Solidarités International is an equitable employer committed to find all forms of discrimination. SI will ever ask for any remuneration to take part in a recruitment process.