Estates Administrator

Estates Administrator
Location: UK Flexible (hybrid role working between home and office).
Contract type: 6-month fixed term contract
Hours per week: 35
Salary: £18,654 per annum pro rata (plus £3,344 Inner London Weighting allowance if applicable)
Are you a highly organised, customer focused Administrator with meticulous attention to detail?
About this opportunity
We are recruiting for an Estates Administrator who will provide a comprehensive administrative support to the Estates department, supporting the Head of Estates and the Estates Surveyors to deliver the estate management of the British Red Cross portfolio. You will provide a customer focused approach to resolving day-to-day service queries and escalations to support operational delivery as well as ensuring all transactions are accurately recorded and communicated to stakeholders.
Reporting to the Head of Estates, you will support the Property team to process for approval and payment all business rates & council tax demands and maintain the Estates team document library, ensuring accurate version control.
You will be the first point of contact for suppliers and stakeholders of the Estates Department, responding to communications in a timely manner and providing high levels of customer care at all times, either by finding suitable solutions or escalating as required.
Diversity is something we celebrate
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
This role might be for you if…

• You’re an enthusiastic customer focused administrator with experience of dealing with a high volume of calls and communications.
• You can demonstrate meticulous attention to detail along with excellent interpersonal and communication skills.
• You have previous experience working in an administration environment and can work with minimum supervision.
• Ideally you will have worked within a finance or property administration team and have experience with property management software solutions.

(Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification and refer to the ‘Additional Information’ attached for support completing your application)
Closing date for applications is (23:59), Monday the 4th of April 2022 with interviews anticipated to be held week commencing 11th of April 2022.
We offer a wide range of staff benefits, including:

• 36 days holiday (inclusive of bank holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy
• Genuine investment in your development

A little bit more about us…
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on Twitter @RedCrossJobsUK and on Linked in – British Red Cross, to hear about our latest job vacancies.
Connecting human kindness with human crisis