Employment Development Department
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-295883
Position #(s):
280-122-9194-030
Working Title
Employment Program Representative
Classification
EMPLOYMENT PROGRAM REPRESENTATIVE
$3,448.00 – $5,366.00
# of Positions:
1
Work Location:
Los Angeles County
Job Type
Permanent, Full Time
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Do you have a passion for helping people and enjoy working with a diverse population? We are seeking a flexible individual that is self-driven, creative, and customer focused to assist customers and work cooperatively with local partners in the America’s Job Center of California (AJCC). You would promote the Employment Development Department (EDD) and Workforce Services (WS) programs and/or services through the delivery method of self-service, facilitated self-help and staff assisted services by providing employment services to job seekers and employers.
The Workforce Services Branch (WSB) is soliciting candidates to apply for an Employment Program Representative (EPR) position in the Rio Hondo/Santa Fe Springs AJCC. EPR will promote the EDD and WS programs and/or services through the delivery method of self-service, facilitated self-help and staff assisted services by providing employment services to job seekers and employers. The WSB offers more comprehensive services based on the ever-changing needs of California’s diverse population of job seekers in order to help them successfully navigate back into the workforce. This position is an IN-PERSON position within the AJCC. Limited telework may be available based on business and office needs.
Do you have a passion for helping people and enjoy working with a diverse population? We are seeking a flexible individual that is self-driven, creative, and customer focused to assist customers and work cooperatively with local partners in the America’s Job Center of California. You would promote the Employment Development Department (EDD) and Workforce Services (WS) programs and/or services through the delivery method of self-service, facilitated self-help and staff assisted services by providing employment services to job seekers and employers.
Position exists in Rio Hondo/Santa Fe Springs AJCC ARU 122.
Travel may be required within the Los Angeles Coastal Workforce Services Division.
To view the full duties and responsibilities, please see the “Duty Statement” linked under Additional Documents .
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information .
NOTE: Salaries do not reflect reductions arising from the COVID-19 pandemic. More information is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113 .
Per the Governor’s Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available. This position’s office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).
You will find additional information about the job in the Duty Statement .
Special Requirements
Applicants must submit a completed and signed STD 678. Candidates must pass a background check and provide college transcripts.
The “Duties Performed” section of the STD 678 must be completed and detail the candidate’s experience.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions” Section Below And Ensure The Following
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Statement Of Qualifications (SOQ)
The SOQ should describe how your education, training, experience, and skills qualify you for this position. The SOQ should not be more than two pages. (Applications without an SOQ or with an SOQ that does not follow the instructions will be regarded as incomplete and not be considered in the hiring process). In the SOQ, provide specific examples addressing the following in the order listed below, and each response must be numbered to clearly indicate which statement you are responding to. Failure to follow these instructions may disqualify you from the selection process.
Please Number Your Responses To The Following Questions
- Using the Job Advertisement, Duty Statement and Desirable Qualifications, describe your experience, knowledge, skills, abilities, and education or training that makes you the best candidate for this position.
- Describe in detail the steps you take to provide outstanding customer service and any experience you may have with providing information or services to the public.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/18/2022
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control #295883
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control #295883
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM – 05:00 PM
Required Application Package Documents
Required
Applicants who do not submit the required items timely may not be considered for this job
The following items are required to be submitted with your application.
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Degree and/or School Transcripts
- Statement of Qualifications –
A Statement Of Qualifications (SOQ) Is Required.
Please see “Statement of Qualifications Requirements” section for more detail on the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
To apply for this job please visit www.calcareers.ca.gov.