Employment Development Department
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-295841
Position #(s):
280-134-9194-008
Working Title
Employment Program Representative
Classification
EMPLOYMENT PROGRAM REPRESENTATIVE
$3,448.00 – $5,366.00
# of Positions:
1
Work Location:
Humboldt County
Job Type
Permanent, Full Time
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Do you have a passion for helping people and enjoy working with a diverse population? We are seeking a flexible individual that is self-driven, creative, and customer focused to assist customers and work cooperatively with local partners in the America’s Job Center of California.
Under supervision, the Employment Program Representative (EPR) works in an integrated Workforce Services (WS) environment to assist customers through the delivery method of self-service, facilitated self-help and staff assisted services. The EPR analyzes the needs of the customer to increase the range of services available, promotes the Employment Development Department (EDD) and WS programs and/or services, facilitates various Job Search related workshops, and/or provides Individualized Career Services. The EPR utilizes and markets California’s labor exchange system, CalJOBS?, to help job seekers and employers navigate the state’s workforce services system. The EPR is responsible for recording a range of no-cost employment and training services offered in partnership with State and local agencies and organizations through the America’s Job Center of California? (AJCC) into the CalJOBS system.
Per the Governor’s Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available. This position’s office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).
Travel may be required with this position.
To view the full duties and responsibilities, please see the “Duty Statement” linked under Additional Documents .
Position exists in Eureka ARU 134.
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information .
NOTE: Salaries do not reflect reductions arising from the COVID-19 pandemic. More information is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113 .
You will find additional information about the job in the Duty Statement .
Special Requirements
In state travel – May be required to travel for training or to work at other Workforce Services locations.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions” Section Below And Ensure The Following
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Statement Of Qualifications (SOQ)
A Statement of Qualifications (SOQ) is required. To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. SOQs must have both first and last name, be no more than two (2) pages in length. In the SOQ, provide specific examples addressing the following, in the order listed below and each response must be numbered to clearly indicate which statement you are responding to. Failure to follow these instructions may disqualify you from the selection process.
Provide Specific Examples To The Following
- Describe your ability to plan, organize, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines.
- Describe your ability to identify a problem and evaluate alternatives in order to make a recommendation or decision.
- Describe in detail the steps that you take to provide outstanding customer service and any experience you may have with providing information or services to the public.
- Describe in detail any experience you have in mentoring, advising or coaching individuals.
Please contact the hiring manager if you have any questions or would like further clarification on these requirements.
Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on the submitted SOQ.
Resumes do not take the place of the SOQ. Applicants who fail to follow these requirements or who do not provide responses with specific statements in the order listed may be disqualified from the selection process.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/18/2022
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control #295841
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control #295841
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM – 05:00 PM
Required Application Package Documents
Required
Applicants who do not submit the required items timely may not be considered for this job
The following items are required to be submitted with your application.
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Degree and/or School Transcripts
- Statement of Qualifications –
A Statement Of Qualifications (SOQ) Is Required.
Please see “Statement of Qualifications Requirements” section for more detail on the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
To apply for this job please visit www.calcareers.ca.gov.