EMERGENCY MEDICAL PROGRAM MANAGER

Médecins Sans Frontières, founded in 1971, is an international non-profit organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned it the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that takes into account the diversity of each volunteer.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes in the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian act in the world.

We are looking for: EMERGENCY MEDICAL PROGRAM MANAGER

Department: Operations

Direct Manager: Emergency Program Manager

Working %: 100

Position based in: Abidjan

Mobility: 80% Head quarter and 20% field

Position to be filled on: As soon as possible

General Objective

The objective of this position is to ensure the quality, planning, and adjustment of emergency interventions from a medical perspective, through technical support, advice, and monitoring, all in alignment of the Operational Medical policies and standards.

The Emergency Medical Program Manager will participate in the definition and implementation of the operational emergency objectives as well as in the definition of strategic area of the development of the emergencies, contributes to develop a vision on the relevant emergency thematic to be developed for MSF-WaCA.

Finally, he/she is responsible for medically and technically supervising of all emergency interventions in countries where MSF-WaCA is not present, and in countries where a particular emergency response is managed by the Emergency Desk and not by regular missions.

Responsibilities

He/she will be in charge of the following responsibilities:

• Provide strategic and technical support to field teams

• Support the teams in the field when designing emergency project proposals together with the rest of the Emergency Desk members.

• Define and justify the medical strategy of the emergency interventions, ensuring it aligned with both Medical and Operation Department’s objectives.

• Collaborate and provide technical support during opening and closing emergency interventions.

• Support emergencies when needed, to ensure effectiveness of our response. Ensure the quality of medical interventions comply with MSF-WaCA standards; though proper monitoring of medical reporting from the field, ensuring that policies in force complied with.

• Supervise and support implementation of policies and plans

• Participate and contribute to the formulation of the Annual Plan of the Emergency Desk and the annual plans of field mission/projects if under Emergency Desk.

• Ensure appropriate procurement, monitoring and management of medical supplies

• Ensure the correct monitoring and management of medical supplies by the medical teams in the field, together with the emergency medical Coordinator.

• Ensure that all MSF-WaCA procedures are followed for local purchases, and donations, of medical commodities.

• Formulates initial medical orders when launching interventions

• Validate medical orders following standard quality procurement procedures.

• When required, provide support in elaborating the EPREP stock in regular mission.

• Is responsible to define and follow up the medical part of the MSF-WaCA emergency stock in our European Supply Center

• Follow up projects and support reporting

• Create the communication channels with the medical teams in the field and the rest of the Medical and Logistics Department, ensuring their correct functioning prior agreement from the Emergency Program Manager.

• Follow-up and reporting

• Follow up the projects technically through periodic medical / technical reports and/or field visit.

• Support the teams in the field when dealing with methodological aspects.

• Analyze the epidemiological data collected periodically and work on them jointly with the teams in the field.

• Ensure technical training for the medical members of the team in the field.

• Ensure that the medical teams receive basic technical and methodological information through briefings.

• Respond to urgent technical issues.

• Provide direct technical and medical support to the field whenever necessary.

• Decide together with the Deputy Medical Director and Logistics Department or the person appointed by him/her on the operational research to be undertaken.

• Support the medical teams in the field, and/or Emergency Desk members when drafting the medical-technical parts for donors

• Participate in HR processes and training

• Collaborate with the Human Resources Referent of the Emergency Desk in reviewing and approving descriptions of field positions, based on job profiles.

• Collaborate with HR in the matching of medical emergency field positions.

• Participate in the support and development of Emergency Coordinators / members of the Emergency pool.

• Carry out technical briefings and debriefings of medical professionals, involving Technical-Medical Referents when needed, and identify individual training needs.

• Ensure that medical teams receive technical and methodological information through briefings, specific sessions, coordinators’ weeks, technical publications, etc.

• Participate in internal and external courses/information sessions provided by MSF-WaCA.

• Contribute to the Emergency Desk

• Be globally acquainted with all the projects as well as the current situation in each one of them

• Represent Operations department during field visits.

• Actively participate in decision making processes within the emergency Desk.

• Can be delegated operational follow up on ad hoc bases for vertical medical interventions

• Others

  • Consult support services for sparring and as technical content providers when needed.
  • Agreeing with the Medical Operations Department on operational research surveys conducted in the field.
  • Participate in the medical on-call process in HQ.
  • Ensure that knowledge management policies are implemented at his/her level of responsibility (e.g: ensure that the history of the projects with regards to technical aspects is preserved).
  • Ensure medical / technical documentation / bibliography is distributed to the projects requesting it (in addition to the information periodically sent by the Medical Department).
  • Ensure availability of data of emergency interventions implemented by MSF-WaCA (cholera, Malaria Peak, meningitis, floods, etc.).
  • Update the mission’s emergency stock (first aid kits and other medical equipment) at HQ level.

• Relationship with other MSF sections.

  • Participate in MSF international Emergency Desk meetings.
  • Promote and participate in international working groups relating to emergencies at the request of the Deputy Medical Director.

Pré-requis du poste

Professional experience required/ Who are we looking for?

• Health professional (preferably a Physician) having basic knowledge of epidemiology and epidemic outbreaks research.
• Knowledge of large-scale emergency nutrition and vaccination intervention is required.
• Strong MSF work experience of minimum of 2 years in emergency projects (epidemic response, IDPs, malnutrition), experience in field coordination considered as an asset.
• Experience as an Emergency Coordinator or Medical Coordinator is required
• IT knowledge as a user Word and Excel.
• PSP course will be an asset.

Language skills

Fluency in one of the two working languages of MSF-WaCA:French or English; ability to communicate in the other language.

Aptitudes – Soft Skills

• Commitment to MSF-WaCA’s Principles
• Cross-cultural Awareness
• Behavioral Flexibility
• Strategic Vision
• Results and Quality Orientation
• Service Orientation
• Planning and Organizing
• Initiative and Innovation
• Teamwork and Cooperation
• Leadership
• Security Awareness and Management

Computer skills

• Proficiency and excellent knowledge in computers and Microsoft office (Excel, Word, PowerPoint, …)

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In a dynamic work environment, MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, profile, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

N.B.:This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 22/01/2023 at 18:00 GMT
Only shortlisted candidates will be contacted