EMERGENCY HR REFERENT

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

MSF WaCA promotes a work environment free from any form of abuse and harassment for all staff, patients, beneficiaries, and partners. Safeguarding and inclusion are therefore paramount.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that takes into account the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes in the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

We Are Looking for: Emergency HR Referent

Department: HR

Direct Manager: Head of Operational HR

Functional Manager: Emergency Manager

Working %: 100%

Position Based in: Abidjan (HQ)

Mobility: 80% Head quarter and 20% field

Type of Contract: Fixed-Term Renewable

Position to be filled: As Soon As Possible

Objectives

The Emergency HR Referent will be part of the Operational HR Unit and will have the role of the HR expert in charge to assist the Emergency Cell in all activities related to emergency interventions by the E.Cell or through its technical support. MSF field experience is required, especially in urgent, volatile situations which require rapid intervention and agile procedures.

Main responsibilities

Operational

• In collaboration with the Head of HR Ops advice on necessary policies, tools and procedures in emergency contexts,
• Maintaining a regular relation with the other OCs present in the context (if any) to ensure conformity and HR quality,
• Participate in setting up and review/update of the E.Cell strategy, the objectives and the budgets of the interventions,
• Advise the Cell on the HR required to implement the operational plan,
• In collaboration with the Finance focal point, ensure the coherence of the HR budget with activities and follow up with the HR Coordinators and/or HR Manager,
• As technical Emergency HR Operations Referent, ensure the implementation of HR standards and HR management framework of MSF WaCA (policies, procedures, tools) by the missions,
• Define with the HR Coordinators and/or HR Managers the objectives and HR priorities,
• Analyze information coming from the field (sitrep, mails, organigrams, etc) and provide feedbacks,
• Facilitate the rapid and efficient emergency response
• Support regular missions in defined the E.Prep plan and HR strategy with the support of Head of HR OP

Support and Technical expertise

• Participate or review the Emergency projects/Missions HR strategy and provide inputs or feedbacks to the field
• Organize regularly field visit for supervision and assessment of HR management and organization,
• Take a critical look on HR needs expressed by the field in order to ensure that HR set up matches to the operational needs,
• Coordinate and advise the definition of the organigrams missions with the HQ operations members,
• In collaboration with the team on the ground, the recruitment team, pool managers of WACA and the Head of HR OP (HROps) , ensure to fill the positions to serve better the Projects by optimizing the balance between the operational need and the career path,
• Facilitate the matching process and ensure that all information required to guarantee the matching process are available for the WACA recruitment team and pool managers, and recruitment team,
• Ensure the implementation of HR management framework consolidated in the fundamental documents (field HR management guideline, HR fundamentals, employee handbook, local labor laws),
• Contribute and participate to the development of standards and HR management framework,
• Advise and ensure the implementation of appraisal performance process,
• In collaboration with pool managers, HRCOs and according to the mobility framework, support the identification and monitoring of key within emergency projects and/or missions
• Together with the HRCOs and the recruitment & pool management team proceed proactively to the identification of national/ regional mobility pool available for emergency response,
• Propose and implement an emergency HR & Admin tool kit,
• Participate in the identification of trainings HR needs and the measures to respond,
• Participate in the prevention of the stress management, conflict management, inappropriate behavior, advise and accompany the HRCo and/or HR Managers in the management of complicated cases taking in consideration the context, security (upon directions of the FieldCo/EmCo) and cultural awareness,
• Ensure the living and working conditions are adequate and validate leave policy, accommodation and the Welcome file for each mission and ensure the follow up and the implementation,
• Brief and debrief the staff deployed to projects/missions managed by the E.Cell,
• Is in charge of the matching of international staff for emergency projects and/or missions in the HR Information system,

Communication

• Communicate regularly with the HRCo and/or HR Manager and formalize any decision by writing,
• Ensure the regular assessment of the HR situation of the missions by using the monthly HR reporting and the template of HR fundamentals,
• Produce and participate to the analysis of statistics and KPIs of his missions,
• Share and capitalize field HR experiences with the HR Ops Unit,
• Participate to the relevant meetings for the HR department (internal or external to WaCA), related to the E.Cell’s mandate

Others

• When required, temporarily gap fill the positions of Emergency HR Coordinator / Managers
• Participate in MSF WaCA transversal and institutional discussions.
• Focal point for representation of WaCA with lawyers related to labor law issues in the context of intervention.

Job requirements

Education

• A Diploma in Human Resources or in psychology, social science and or humanitarian development ;
• Equivalent combination of education, training and experience will be considered

Competencies

• Commitment to MSF-WaCA’s Principles
• Cross-cultural Awareness
• Behavioral Flexibility
• Strategic Vision
• Analytical skills
• Coaching and listening skills
• Results and Quality Orientation
• Service Orientation
• Planning and Organizing
• Initiative and Innovation
• Teamwork and Cooperation
• Leadership

Languages Skills

Fluency on both French and English.

Computer Skills

Proficiency and excellent knowledge in computers and Microsoft office (Excel, Word, PowerPoint, …) and other HR software (Homere, Workday, Microsoft Dynamics 365 etc).

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MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: June 16th 2024 18:00 GMT