Emergency Department Receptionist

The post holder will have day to day responsibility for the administration of the relevant electronic Patient Information system, the Emergency Department reception area and Urgent Treatment Centre reception area. They will work as part of a friendly team providing front line administration services to the department, welcoming patients and visitors to the department, the booking in of patients and outpatient appointments, scanning and answering the telephone to both internal and external callers.

You must have relevant years of experience working in an admin and clerical role and experience of dealing with the general public and members of staff.

You must have the minimum or equivalent of GCSE Grade C or above in English and an IT qualification is desirable. A working knowledge of the hospital systems Camis/Symphony would be desirable although training and support will be offered to all successful candidates.

You will possess excellent written & verbal communication skills, the ability to work as a team member and on your own initiative and be able to prioritise your workload without compromising attention to detail.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

Thank you for your interest in applying for a position at NGH. It is important that you are aware that it is now a requirement to be full vaccinated by the 31st March 2022 for all patient facing roles and any role that is situated in a patient facing area. This means that you will need to have had your first dose of vaccine by the 3rd February 2022 and your second dose of vaccine by the 1st April 2022. If you have any further queries or require any further information please e mail NGH Recruitment at [email protected]

For further details / informal visits contact: Name: Rosie Riddell Job title: Urgent Care Operational Coordinator Email address: [email protected] Telephone number: 01604 545606

Mrs Rosie Riddell – Urgent Care Operational Coordinator

Email – [email protected]

Telephone number – 01604 545606

or

Miss Kiely Hillyard – Assistant Directorate Manager for Urgent Care

Email – [email protected]

Telephone number – 01604 544030