Driver

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Under the overall guidance and supervision of the Head of Admin Unit and direct supervision of the Head of Banja Luka Office, the Driver provides reliable and safe driving services promoting a client-oriented approach consistent with UNDP rules and regulations.

The Driver provides reliable and safe driving services ensuring high accuracy of work to the operations and programme/project staff in the CO, Consultants and Experts and UN staff on mission. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

Duties And Responsibilities

• Ensure provision of reliable and secure driving services by a) driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items and b) meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required;
• Responsible for day-to-day carpool management of Banja Luka field office, including maintenance of Vehicle/Driver Request application system, timely engagement of drivers and use of vehicles;
• Acting as Chief of Transport in his/her absence, performing all required duties;
• Ensure cost-savings through proper use of assigned vehicles, ensuring timely and adequate maintenance, keeping track and monitoring of data pertaining to the assigned vehicles’ regular servicing, monitoring of fuel consumption;
• Monitor and prepare vehicle reports supporting Head of Admin Unit in planning and monitoring of field trips and seek opportunities to increase fleet’s operational activities;
• Ensure appropriate steps required by UNDP rules and regulations are taken in case of traffic accident;
• Responsible for maintenance of inventory related to vehicle equipment;
• Responsible for creation of Travel Request/Claims for international drives when NPSA Roster drivers are used;
• Ensures support in office related transportations (equipment, furniture, relocation of equipment and office relocation, etc);
• Follow up and ensure that all security rules and regulations are implemented;
• Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization

Driver will work under the overall guidance and supervision of the Head of Admin Unit and direct supervision of the Head of Banja Luka Office.

Competencies

Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area Name Definition

Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management

Administration & Operations Registry & correspondence management Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Business Management Risk Management Ability to identify and organize action around mitigating and proactively managing risks

Business Management Communication

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.

Ability to manage communications internally and externally, through media, social media and other appropriate channels

Business Management Customer Satisfaction/Client Management

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.

Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests.

Ability to anticipate client’s upcoming needs and concerns.

Required Skills And Experience

Min. Education requirements

• Secondary Education with a valid driver’s license is required.

Min. Years Of Relevant Work Experience

• Minimum of 3 years’ (with secondary education) of work experience as a professional driver;
• Safe driving record;
• Experience in using fleet management systems – assignment of vehicles and driving, monitoring;
• Experience in preparation and monitoring of vehicle data reports (maintenance, fuel consumption and similar).

Required Skills

• Provide records of knowledge of driving rules and regulations and skills in minor vehicle repair;
• Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc) and ability to use web-based management and electronic log, file and/or scheduling systems.

Desired skills in addition to the competencies covered in the Competencies section

• Previous working experience in UN, International Organization or Embassy is desirable
• Experience and knowledge of protocols and security requirements is desired.

Required Language(s)

Fluency in any of local languages (Bosnian/Croatian/Serbian) is required.

Fluency in English language in English is required.

Professional Certificates N/A.

Applicant Information About UNDP Rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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