Donor Services Specialist

Purpose

Timber Bay exists to effect new attitudes and behavior as needed in youth.

Through a growing faith in Christ and/or by supportive staff relationships, we create a sense of purpose, belonging and community with our youth.

We emphasize self-worth, forgiveness, accountability and freedom from shame, with a balanced perspective of authority and freedom. 

Role and Responsibilities

The Donor Services Specialist is key to accomplishing our purpose. They not only perform tasks related to servicing and helping our donors in the mechanics of their giving, but also service the communication needs of our staff. Responsibilities of the Donor Services position focus in four areas:

• Donor Services
• Gift in Kind Reporting & Receipting
• Staff Expenses/Credit Card Reconciling
• Credit Card administration

Specific responsibilities can include:

1. Daily depositing of donations.
2. Receipting donations within 5- 7 business days.
3. Respond to donor/staff regarding any questions or updates to donations and address updates.
4. Processing credit card donations, following up on any donor needs, i.e. changes to donor’s credit card.
5. Respond to donors regarding year-end giving.
6. Make sure all reports in Expensify are approved and reimbursed each month.
7. Reconcile Staff credit card each month.
8. Issue new credit card  or cancel credit card and set credit card limits with approval
9. Perform monthly Journal Entries in QB for GIK and send letters.
10. Assisting with other donor related projects as needed.

Qualifications and Education Requirements

Because of the nature of our work with hurting youth, we hire people with a high level of integrity and compassion for at-risk youth. As a Donor Services Specialist  you come to Timber Bay with:

• Your personal life in order in areas like your relationship with Christ, family relations, social and psychological adjustments. 
• A care and comfort relating to hurting youth.
• Experience and ability to handle administrative details.
• A completed application packet on file with a clear background check and thorough reference check.
• A signed Code of Conduct and Statement of Faith on file.
• A signed Confidentiality Agreement.
• A desire to follow through with our training process.

Skills, Gifts and Talents

We prefer the Donor Services Specialist to operate their ministry out of the skills, gifts and interests they already possess. People skills, writing and listening skills, administrative skills and being part of work teams are important skills to possess and grow in. 

Additional Notes

The Donor Services Specialist will:

• Strive to maintain an image that honors Jesus Christ with the community. Professional approach to Timber Bay means relating to staff, alumni, donors and stakeholders in love, with objectivity, with a moral ethic and confidentiality.
• Work in teams as needed with other Area Directors, Outreach Staff, Camp Staff and Central Service Support Staff. 
• Be trained in and follow our business management practices, safety protocols and working procedures.

Candidate understands that any employment, both paid or unpaid, which might be offered to me by YIF is “at will” and of indefinite duration, that either I or YIF may terminate that employment at any time, with or without notice and for any reason, that no agreement to the contrary will be recognized by YIF.